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Cleaning Technician Customer Service

Location:
Dover, DE
Posted:
September 02, 2024

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Resume:

Dixie Jo Cunningham

I have * years experience as a professional cleaning technician. Commercial and residential and private establishments when needed.

Dover, DE 19901

ad8fjf@r.postjobfree.com

+1-302-***-****

I am currently employed as a professional cleaning technician. Commercial, residential and private establishments, when needed. I pride myself on the little things inside the big things and pay attention to detail. I adapt well in most environments and enjoy working with the general public. Very good at multitasking, and I give 100 percent to everything I do. Always up for new opportunities. I'm also very familiar with G&R Campground. I visit quite frequently, as I have a few good friends who reside there. I look forward to hearing from you soon.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cleaning Technician

Dag Residential and commercial cleaning company-Dover, DE October 2023 to Present

I'm currently employed as a professional cleaning technician. I have great communication skills and always do my best to be professional and keep an upbeat attitude. Chicken Tender

SCK Farm-Harrington, DE

April 2021 to September 2023

Maintain growth, feeding, production, and cost records Drive trucks, tractors, and other equipment to distribute feed to animals Examine animals to detect illness, injury, or disease, and to check physical characteristics, such as rate of weight gain

Feed and water livestock and monitor food and water supplies Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Communicating with Supervisors, Peers, or Subordinates Making Decisions and Solving Problems

Organizing, Planning, and Prioritizing Work

Processing Information

Repairing and Maintaining Mechanical Equipment

Experience with: Automatic watering devices

Customer Service Representative

Goodwill Association-Smyrna, DE

August 2020 to April 2021

Greeted customers in the donation area of the retail Goodwill store. Helped with carrying donated items from customer vehicles. Sorting out and pricing items for placement on the sales floor. Cook/Bartender

Valerie's Bar and grill-Dover, DE

June 2019 to August 2020

Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea Chicken Attendant

SCK Farm-Harrington, DE

October 2018 to April 2019

Chicken Tender for live bird's being grown for commercial chicken processing plants. Flagger

Right way Flagging and sign Comp-Willow Grove, DE

January 2015 to September 2016

Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals Certified Coding Specialist

Christiana Care Health Systems-Newark, DE

December 1998 to June 2011

Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts Consult classification manuals to locate information about disease processes Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer

Identify, compile, abstract, and code patient data, using standard classification systems Patient Account Representative

Preferred Medical Services-Newark, DE

January 1994 to December 1998

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts Answer customer questions regarding problems with their accounts Record information about financial status of customers and status of collection efforts Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise

Receive payments and post amounts paid to customer accounts Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims

Clean food preparation equipment, work areas, and counters or tables Education

Career institute in Medical coding

Dawn training institute - New Castle, DE

June 1993 to May 1994

GED

James Groves - Newport, DE

September 1984 to June 1985

Skills

• ICD-9

• EMR Systems

• Insurance Verification

• Medical Terminology

• Custodial experience

• Commercial cleaning

• Floor care

• Environmental services

• Driving

• Delivery driver experience

• English

• Basic math

• Moving

Certifications and Licenses

Certified Coding Specialist

Driver's License

CPR Certification

Assessments

Customer service — Proficient

July 2024

Identifying and resolving common customer issues

Full results: Proficient

Cleaner fit — Completed

July 2024

Measures the traits that are important for successful cleaners Full results: Completed

Sales skills — Proficient

September 2023

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Completed

September 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Retail customer service — Proficient

September 2023

Responding to customer situations in a retail setting Full results: Proficient

Work style: Conscientiousness — Proficient

July 2024

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Cooking skills: Basic food preparation — Proficient September 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Work style: Reliability — Proficient

July 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Proficient

July 2024

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

July 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Interstate truck driving — Proficient

August 2024

Regulations and safe driving practices for long-distance trucking Full results: Proficient

Food service: Customer situations — Proficient

June 2024

Identifying and addressing customer needs in a food service setting Full results: Proficient

Retail customer service — Proficient

August 2024

Responding to customer situations in a retail setting Full results: Proficient

Customer focus & orientation — Proficient

June 2024

Responding to customer situations with sensitivity Full results: Proficient

Warehouse safety — Proficient

September 2023

Using safe practices in a warehouse setting

Full results: Proficient

Cleaning skills — Proficient

June 2024

Knowledge of cleaning techniques and processes

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I was employed as a bus driver for a private school located in Bear Delaware, from August 1987 through June of 1988.The school was Caravel Academy and my employers name was Mr. Nick. I didn't leave on bad terms. I resigned due to pregnancy with my first child. I was extremely ill with all day morning sickness. I was fortunate enough to be able to stay home with my child. Which is why I didn't return.



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