Sales Representatives Admissions Representative

KENDRA MCDONALD

Houston, TX

813-***-**** ad8fia@r.postjobfree.com

Work Experience

AT&T, HOUSTON November 2023 – June 2024

Business Mobility Sales Representatives of Services

• Create forms or agreements to complete sales.

• Inform customers of contracts or other information pertaining to purchased services.

• Quote prices, credit terms, contract terms, or fulfillment dates for services.

• Negotiate prices or terms of sales or service agreements.

• Monitor market conditions, innovations, and competitors' services, prices, and sales.

• Maintain customer records using automated systems.

• Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.

• Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.

• Distribute promotional materials at meetings, conferences, or trade shows.

• Develop sales presentations or proposals to explain service specifications.

• Contact prospective or existing customers to discuss how services can meet their needs.

• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

• Compute and compare costs of services.

• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.

• Answer customers' questions about services, prices, availability, or credit terms. ULTIMATE MEDICAL ACADEMY, TAMPA, FLORIDA February 2019 – September 2023 Admissions Representative

• Plan, direct, and participate in recruitment and enrollment activities.

• Attend meetings, educational conferences, and training workshops, and serve on committees.

• Evaluate students' or individuals' abilities, interests, and personality characteristics, using tests, records, interviews, or professional sources.

• Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences, such as starting college.

• Plan and promote career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs, and career workshops.

• Instruct individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.

• Conduct follow-up interviews with counselees to determine if their needs have been met.

• Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.

• Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.

• Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.

• Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.

• Meet with supervisor daily to submit completed assignments and discuss progress.

• Supervise or train other staff members.

• Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.

• Compile, record, and code results or data from interview or survey, using computer or specified form.

• Identify and report problems in obtaining valid data.

• Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency. UPS Inc., Lakeland, Florida June 2012 – October 2018 OMS Supervisor

• Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.

• Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

• Implement specific customer requirements, such as internal reporting or customized transportation metrics.

• Interview, select, and train warehouse and supervisory personnel.

• Monitor inventory levels of products or materials in warehouses.

• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.

• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

• Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.

• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.

• Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.

• Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.

• Plan, develop, or implement warehouse safety and security programs and activities.

• Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

• Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

• Prepare daily work and run schedules.

• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. Education

ULTIMATE MEDICAL ACADEMY, TAMPA, FLORIDA October 2019 – August 2021 Associate, HEALTH INFORMATION TECHNOLOGY, 3.2 GPA

Skills

• Good Manufacturing Practices

• Risk Management

• Transportation Management Systems

• Fleet Maintenance

• Employee Relations

• Occupational Safety And Health

• Third-Party Logistics

• Quality Management

• Construction

• Order Picking

• Performance Review

• Hazard Analysis And Critical Control Points

(HACCP)

• Business Metrics

• Vehicle Maintenance

• Occupational Safety and Health

Administration (OSHA)

• Material Handling Equipment

• Order Fulfillment

• SAP Applications

• Continuous Improvement Process

• Palletizing

• Workflow Management

• Key Performance Indicators (KPIs)

• Warehouse Management Systems

• Operations Management

• Shipping And Receiving

• Inventory Control

• Supply Chain

• Warehouse Operations

• Inventory Management

• Warehousing

• Study Skills

• Process Improvement

• Recruitment Strategies

• Learning Management Systems

• Employability Development

• Academic Record-Keeping

• Social Media

• Substance Abuse

• Registration

• Data Management

• Life Skills Development

• Microsoft Access

• Google Workspace

• Academic Affairs

• Enrollment Management

• Social Sciences

• Zoom (Video Conferencing Tool)

• Special Education

• Medical Records

• Data Entry

• Data Collection

• Student Development

• Student Recruitment

• Career Counseling

• Project Management

• Career Management

• Disabilities

• Student Engagement

• Student Information Systems

• Higher Education

• Human Services

• Case Management

• Mental Health

• Academic Advising

• School Counseling

• Student Services

• Roofing

• Operational Excellence

• General Mathematics

• Office Equipment

• Membership Sales

• Customer Support

• Data Analysis

• Sales Operations

• Regional Sales

• Effective Communication

• Customer Complaint Resolution

• Auditing

• Billing

• Outbound Calls

• Direct Selling

• Account Management

• Sales Presentations

• Finance

• Phone Sales

• Lead Generation

• Loss Prevention

• Cold Calling

• Sales Support

• Business To Business

• Retail Operations

• Sales Process

• Stocking Merchandise

• Cash Handling

• Cash Register

• Inside Sales

• Customer Relationship Management

• Outside Sales

• Product Knowledge

• Sales Prospecting

• Marketing

• Selling Techniques

• Merchandising

• Warehouse Management

• Clerical Works

• Troubleshooting (Problem Solving)

• Logistics

• Microsoft Excel

• Microsoft 365

• Medical Terminology

• Medicaid

• Sales

• Customer Service

• Logistics Management

Contact this candidate