Sr proposal manager

ad8f0c@r.postjobfree.com References Available Upon Request 404-***-****

Carmen Brigitte Cosby

**** ***** ***** ***** ******, GA 30096 Mobile: 404-***-**** ad8f0c@r.postjobfree.com http://www.linkedin.com/pub/carmen-cosby/0/62a/444 SUMMARY & CORE COMPETENCIES

Over 20 years of proposal writing, contract/database and project administration, knowledge and capture management, integrated marketing communications, and pursuit strategy. Oversee lead-generation, liaison with outside vendors and agencies, develop and track budgets and create ad-hoc reports and databases to measure program success across numerous, diverse industries (i.e., Federal [Government/GSA, DoD], A/E/C, Information Technology, Telecommunications, Transportation & Transit, Healthcare, Institutional, Education, Water/ Wastewater, Sustainability & Energy, and Private & Public sectors). PROFESSIONAL EXPERIENCE

Management Concepts, (remote) Atlanta, GA. Senior Proposal Manager, Business Development, 3/2022 – 10/2023.

• Collaborated with Sales and Business Development to develop and refine government proposal response solicitations.

• Managed all aspects of federal proposal process. Coordinated with sales/business development to understand business plans and capture objectives and ensure compliance with solicitation. Verint Systems Inc., (remote) Atlanta, GA. Proposal Manager, Corporate Responsibility, 12/12/2016 – 3/2022.

• Assisted with the management of Verint’s global risk and compliance programs, procedures, monitoring, and audit initiatives as requested.

• Engaged in benchmarking analyses and risk assessments for Verint’s global Environmental, Social & Governance (ESG) reports. Assessed and documented end-to-end risk management ensuring SOC, ISO, and PCI framework methodologies were maintained for security compliance program. Conducted and completed all global vendor risk management questionnaires to identify and assess potential threats and vulnerabilities in vendor network, including third and fourth-party vendors, maintaining robust cybersecurity and operational resilience. Liaised with information technology, risk and compliance, and stakeholders to maintain compliant data and distribute on time. Truist (fka SunTrust Bank), Atlanta, GA. Treasury & Payment Solutions, Technical Product Consultant, 6/22/2015 – 3/31/2016 (entire division downsized)

• Developed proposals, bids, quotations and documents describing organizational products and services in response to requests from prospective clients. Collaborated with members of sales, marketing, finance, legal, and product teams to ensure complete, accurate and timely content.

• Recommended enhancements to organization's products or services based on inquiries from prospects. Familiar with a variety of government/municipality sector concepts, practices, and procedures. Relied on experience and judgment to plan and accomplish goals. Performed a variety of tasks with a wide degree of creativity. Humana, (remote) Louisville, KY. Proposal Manager, Corporate Proposal Center, 7/28/2013 – 4/10/2015 (entire division downsized)

• As Proposal Consultant (Medicaid/Medicare/Pharmaceuticals, etc.), supported the development, writing, and editing of a variety of materials and technical documents related to management services offerings to include, but not be limited to, government and commercial Request for Proposals (RFP), Requests for Information (RFI), corporate capabilities statements, and technical white papers with new and compelling baseline content.

• Collaborated with sales team with organizing material, writing proposal to meet RFP requirements and specifications regarding order, clarity, conciseness, style and terminology. Edited material for structure, completeness, accuracy, organization consistency, and appropriateness of content. Tailored standardized content as needed to meet customer requirements. MicroTech (8A, SDVOB), Greensboro, NC. Senior Proposal Development Manager, 6/2012 – 11/30/2012 (entire location downsized)

• Managed all aspects of federal proposal process. Coordinated with sales/business development to understand business plans and capture objectives. Conducted strategy sessions to develop win strategies and themes, identified and assessed competitors, and identified client hot buttons and main points. Established and maintained communications among local and remote employees and teammates using collaborative tools, CRM, SharePoint, Analytical databases, etc.

• Performed substantive reviews of both text and graphics, ensured assigned writing sections were compliant with RFP requirements, contained win strategies and win themes, and utilized standard format and style criteria. Managed the development of corporate boilerplate and maintained the boilerplate library to include the maintenance of past performances and utilized as lessons learned. ad8f0c@r.postjobfree.com References Available Upon Request 404-***-**** Integral Marketing Development (WOB), Atlanta, GA. Owner/ (Contractor), 8/2010 – 6/2012.

• Led and managed proposal process from RFP release through interview presentation and lessons learned process across diverse industries (i.e., Federal [Government/GSA], A/E/C, Information Technology, Telecommunications, Transportation & Transit, Healthcare, Institutional, Education, Water/Wastewater, Sustainability & Energy, and Private & Public sectors). Initiated client project and website database management.

• Coordinated and collaborated with project/program managers, business development professionals, engineers, and other team/partners in gathering, developing, and writing proposals that solidify win. Hands-on management of proposal process from GO NO GO, technical writing and editing, to reprographics of complete, polished documents. Infisys, Inc. (MOB), Atlanta, GA. Director of Administrative Services (Contractor), 8/2002 – 3/2012.

• Built sustainable and profitable healthcare organization software marketing and brand management. Planned and executed proposal processes based on analysis of products, services, pricing, location, methods of promotion, etc.

• Standardized proposal/marketing process, advertising and PR plans to achieve organizational goals and objectives. Analyzed data and estimated demand for services. Created and maintained organization’s brand and strategies, including database and contract management. Interfaced with agencies to direct activities and supervised staff and administrative services. S.L. King & Associates, Inc. (W/MOB), Atlanta, GA. Marketing and Business Development Manager, 7/2006 – 7/2010.

• Provided comprehensive proposal development ranging from strategy and management to conception, writing, editing, graphics, production, and delivery across diverse industries (i.e., Federal [Government/GSA], A/E/C, Information Technology, Telecommunications, Transportation, Transit, Healthcare, Institutional, Education, Water/Wastewater, Sustainability, Energy, and Private and Public sectors). Initiated project database in SharePoint and other project databases/websites.

• Implemented and executed all marketing, communications, and public relations strategies for firm. Promoted brand relationship with customers and retained client base through marketing activities. Initiatives included: newsletters, direct mail, print, and internet advertising, brochures and other collateral materials, and graphic design and creative services. Hendessi & Associates, Inc. (WOB), Atlanta, GA. Business Development and Proposal Manager, 6/2002 – 7/2006.

• Executed project documentation and facilitated project communications including RFQs, RFPs, newsletters, internet and project databases for higher education community. Served as gatekeeper for database management. Managed proposals for both public and private sector project opportunities. Created layout and presentation of business documents, correspondence, charts, graphs, etc. Researched, planned and wrote new business proposals and participated in the organization and scheduling of presentation development process to ensure consistency and accuracy.

IBM, Atlanta, GA. Business Development Associate, 7/1999 – 11/2001.

• Developed and implemented processes for sharing and reuse of Intellectual Capital (Knowledge Management) by BIS, Buy & Supply Category, Distribution Sector. Harvested reusable assets prior to engagement, leveraged 10K and annual report information (profit/loss), prepared proposals and project accounting, executive presentations and white papers. Served as gatekeeper for project and database management. Developed “go-to-market” strategies, including proposals and SOWs. Prepared client deliverables, opportunity qualification, evaluation and solutions management, intellectual capital management, research, investigation and media asset management. Assisted teams in process education and compliance with Centers of Excellence and Best Practices. A.T. Kearney, Atlanta, GA. Executive and Knowledge Management Assistant, 7/1994 – 7/1999.

• Provided administrative and coordination support to officers within the Strategic Information Technology Practice. Coordinated and facilitated large meetings (i.e., travel, meeting planning, entertainment, etc.), team liaison with client (i.e., contract, budget, expense tracking, etc.). Served as project database gatekeeper. Provided internal/external research, eCommerce and eProcurement assistance, intellectual capital, and content management. Prepared proposals (client deliverables), opportunity qualification, evaluation and solutions management, intellectual capital management, research, investigation and media asset management. EDUCATION

• Regis University, Denver, CO. MS, Management, Organizational Leadership, and Human Resources Management. 12/2009-3/2012

• PMBOK, Atlanta, GA. IBM Project Management Certification. 2000 – 2001

• Mercer University, Atlanta, GA. Marketing/Anthropology. 1983 – 1984

• Clark Atlanta University, Atlanta, GA. BA, Art Education. 8/1973 – 5/1977

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