Human Resources Payroll Administrator

Director of HR and Payroll Administrator

Ambitious bilingual Human Resources and Payroll Administrator who provides high level support to company executives and employees by managing administrative procedures. Ability to retain confidential company and employee information with solid experience in human resources, payroll, benefits administration and management.

CYNTHIA ROBINSON

C: 909-***-**** ad8es5@r.postjobfree.com

Skill Highlights:

Bilingual

Human Resources

Staff Development, motivation, training and retention

Business operations management

Budgeting expertise

Employee relations

Event and project management

Notary Public

Core Accomplishments:

Human Resources Manager and Payroll Administrator:

Microsoft Excel, Outlook, PowerPoint and Word

Paylocity- Payroll & HR Software eVerify Program for Employment Eligibility Verification via the U.S

Department of Homeland Security Quest Employer Solutions for employee drug screens.

Active Fred Pryor Member & Notary Public

Created and transitioned the company new hire procedures via official Job Offer Letters, Job Descriptions, pre-employment Drug Screens and Background Checks, Onboarding, Safety Training and Respiratory Protection Training.

• Transitioned company from physical employee personnel files to digital employee personnel and medical files for employment law compliance standards.

• Implemented previously non existent branded company • Employee Handbook and uniforms versus a costly monthly Cintas rental program.

• Restructured various employees from salary to hourly, per FLSA compliance to avoid prospective costly fines.

• Significantly reduced previous company Workers Comp revenue and loss ratio from 998% ($545K) to 14% ($11K) in closed claims in my first year.

• Evolved the Human Resources position by also managing the processing of Payroll via Paylocity, which also became a secondary employee record retention source.

• Implemented various Employee Incentive Programs, such as: Tickets at Work, Aquarium of the Pacific, Four Points Hotel and on-site Avanti Market discount programs.

• As the Event Coordinator during 2014, an additional revenue source of $31K was obtained for after hours events under my direction. Managed events consisting of smaller Chamber of Commerce groups up to a larger scale 600 person Yelp Event with 16 local vendors and 500 attendees, including our annual employee Christmas Functions and/or Luncheons.

Professional Experience:

Director of HR

October 2014 to Current

Shelby American, Inc. - Las Vegas, NV

Provide human resources support within the organization, to include management of health benefits, employee relations, managing pre-employment background checks and drug screening, job offer letters, job descriptions, onboarding training, eVerify verifications for new hires, Paylocity payroll processing, navigating and managing Employee Navigator benefits program via outsourced benefits brokers for employee enrollments and terms, workers compensation reporting, etc. Responsible for developing programs, policies, maintaining confidential employee records, daily restocking and ordering of soft drinks & break room supplies.

Additionally, I was an Executive Assistant and Event Planner for our COO and three VP’s from 2014 through 2016, in addition to my HR Manager & Payroll duties.

Assumed role of company Event Coordinator for Shelby Heritage Center/Museum where I was responsible for coordinating all aspects of events, corresponding directly with clients, outsourced catering companies and party rental vendors, conducting walk through of facility with prospective clients, booking venue, processing of Reservations Forms and Indemnification Agreement(s), obtaining vendor Liquor Licenses, collecting and processing of payments, arrange necessary transportation if needed, managing budgets and collateral, etc.

Sales Office Manager

May 2007 to Oct 2014

Shelby American, Inc. Las Vegas, NV

Assisted in the company's sales efforts through sales department support in providing excellent customer service, improving processes, managed sales department operations to ensure customers received quality product., answered and screened incoming phone calls for proper correspondence to staff, processed all customer vehicle modifications into inter-company software, managed reservations, payments, customer files and parts information.

Operations Manager

May 1996 to Feb 2007

24 Hour Fitness CA

Thriving 10 year career managing various multi million dollar fitness facilities, which consisted of integral staff development, business management, retail operations, stringent OSHA compliance, financial accountability and team leadership. Responsible for hiring, training and developing strong customer service based team of Receptionists, Kids Club Attendants and Janitors. Indirect management of Sales Counselors, Personal Trainers, Aerobics and Facilities Maintenance professionals that deliver on company goals and reflect its core values. Ensure facilities are well equipped, OSHA compliant, clean and safe for members and employees, with a major emphasis on member retention. Management of several department supervisors. Responsible for communicating, upholding company standards and leading by example. Manage payroll budgets, scheduling of Receptionists and Kids Care Attendants, enforcing company policies and procedures, achieving revenue goals, managing facilities maintenance, assisting members/guests and ensuring proper check in procedures are being followed. Resolve member concerns and complaints in a professional manner, ensure that all club members and guests receive a high level member experience. Review membership agreements, reconcile point-of-sale cash drops, and compile daily bank deposits for forwarding to corporate office via courier service.

Additionally, trained new Operations Managers for district of 10-12 facilities.

Certifications via Fred Pryor:

Essentials of HR Law

Microsoft Excel

OSHA Compliance

FLSA Rules, Regulations and Classification Standards

Payroll Law

Human Resources for newly assigned

U.S. Department of Homeland Security Certification

EVerify (Employment Eligibility Verification)

Nevada Health Access Training

ACA Compliance

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