Human Resource Manager

Location:

Kampala, Uganda

Salary:

1,500 to 4000 USD

Posted:

August 30, 2024

Contact this candidate

Resume:

CURRICULUM VITAE

Name: Dawa Grace

Address: Kampala.

E-mail: ad8cpm@r.postjobfree.com

Telephone: +256*********

Nationality: Ugandan

Date Of birth: 20

September 1984

Marital Status: Single

Languages: English, Kiswahili

Education and Training

Year Institute Award

October 2012 The Institute of Advanced

Leadership-Uganda

Certificate in Fleet

Management.

October 2012 The Institute of Advanced

Leadership Uganda.

Certificate in Leadership and

Management.

December

2010

Institute of Certified Public

Accountants of Uganda

(ICPAU)

Accounting Technician

Certificate of Uganda, Level

Feb 1

,2009 KK Security (U) Ltd Certificate in Security

Supervision

Nov 2008

to 15

Dec

2008

KK Security (U) Ltd Certificate in Basic Guard

Training

2003 – Oct

2008

Kharkov National University of

Radio electronics, Ukraine

Bachelors In Computer Engineering

March 2001-

Dec 2002

Ahmed Seguya Memorial

Technical Institute

Certificate in Electrical Installation

Craft Part 2

Feb 1999- Mvara Secondary School Uganda Advanced Certificate of Dec 2000 Education.

Feb 1994 –

Dec 1998

Muni Girls Secondary School Uganda Certificate of Education Work Experience

Assistant Human Resource Manager/ Stores Manager: 25 th

July 2022 to date:

Seneca Security Uganda.

Reports to the Human Resource Manager/ the General Manager Seneca Security Uganda

The job description is as detailed below: -

As an Assistant Human Resource Manager

Your main task will be to implement the company’s human resource management policies and regulations.

Assist new guards from training school to complete employee files.

Issue of employment numbers (PF) to new staff.

Assist and ensure new employees fill in their contracts/ appointment letter before any dispatch.

Arrange staff files in an orderly manner in the stores.

Retrieve records from the files for the HR when requested upon.

Add /update staff files on need basis.

Assist and ensure new employees fill in their bio data forms.

Ensure that all new guards fresh from training school have been issues with an initial dispatch before assurance of uniforms.

Issue confirmation letters upon expiry of successful probation period to all employees not above rank Field Officers upon advice from HR.

Issue contract renewal letters upon advice from HR Manager.

Clearance of departing staff of any company issued items and forward the clearance report to HR.

Step into the HR duties in case of her/ his absence. As Stores Manager

Ensure that the stores has the needed items all the time by;

--maintaining an optimal level and ordering items before they get finished

--placing requisitions timely to procurement for any needed purchases

--managing need visa vi request before supplies are delivered

--come up with the right matrix for items to be bought by procurement

Maintain cleanliness of the stores.

Ensuring that the store is well managed and items stored in an orderly manner.

Timely update of the store’s inventory indicating clearly what was delivered, when it was delivered and to whom it was issued and lastly the current balance.

Keep an updated inventory of the store at all times

Sending closing week stores inventory of both stationery and uniforms to finance manager, procurement and copy GM.

Open and keep supplier files for all suppliers of the company.

Keep the delivery records of each supplier in the suppliers file.

Advise procurement on the quality of the purchased items.

Ensures any person taking any item from stores signs for it.

Open a uniform issuance form in duplicate or staff issued with uniform.

Ensure that any old, used items needing change is brought back to the stores.

Holder of the asset register of guarding tools in specific assignments and timely update of the same.

Ensure that all guarding tools/ assets on/ in assignments are brought back to stores when the site / assignments are terminated.

Oversee the repairs of brought back old items through operations managers.

Advise finance/ procurement on the old used up items that need to be disposed. Assistant Operations Manager deployed as a staffing and Admin Officer in guarding division: 22

Feb 2017 to 24

July 2022: Seneca Security Uganda.

Reports to the Operations Manager and in his absence the General Manager Senaca Security Uganda.

The job description is as detailed below: -

As a staffing officer

Oversee manpower requirements in various general guarding divisions.

Share the data of the daily deployed guards per shift to the HR, Operations Manager and in his absence the GM

Ensure the Project Managers and regional heads have the number of guards they require

Provide data to HR on the guards who have deserted

Advise HR on the need of recruitment by giving the manpower needs for the new month.

Share data on the manpower growth at the end of every month, by giving the number of guards at the beginning of the month and giving a percentage of the rise or decline

Follow up on guards who had been given short leaves passes and have not been have

As the Admin Officer

Oversee fuelling of all company vehicles (personally be there when fueling is being done)

Share monthly fuel requirement budget to accounts and company admin Manager and justify why.

Keep mileage data of each and every company vehicle at the time of fueling / top up.

Create systems/ policy that will guide on seeming less use/ consumption of fuel which will minimize theft at intake or when the vehicles / bikes are out in the field.

Share weekly fuel consumption status to company Admin Manager and GM every Saturdays evening by 5pm...

Devise systems to avoid fuel theft from the bikes/ vehicles

Follow up on records at the petrol station to avoid theft by the attendants cooking up false information.

Oversees maintenance of company fleet

Radio Room Senior Controller: 7

April 2015 to 21

Feb 2017: Senaca Security

(U) Ltd.

Responsible to the Alarm Response Manager In charge of Control Room. The job description is as detailed below:-

• Selects, trains, disciplines and manages the Control Room staff such that the Emergency Response Crews are supported by highly response are supported by a highly responsive and efficient emergency control room service.

• Maintains logs of all vehicle movements.

• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents.

• Ensures that accurate records are maintained and the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.

• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.

• Provides weekly and monthly reports to management of all alarm activations.

• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.

Any other duties as may be assigned from time to time Control Room Operator: G4S Secure Solutions (Uganda) February 2013 – 6 Th

April

2015

Responsible to the Operations Manager

The job description is as detailed below:

• Verify and investigate all alarms received before clearing.

• Enrolls new staff members in the Symmetry system and assign access rights.

• Maintains accurate record of data recordings and events, using incident reporting software.

• Provides assistance in displaying and exhibiting the CCTV services to interested parties.

• Monitors the live CCTV camera outputs within the scope of your operating manual

(OM). To respond, in accordance with the OM, pre-planned or significant events and provide an initial first response to any such events, in accordance with the OM.

• Identifying suspicious, criminal events and ensuring an effective guarding response.

• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.

• To be fully conversant with the layout of the area being monitored. And have knowledge of the current threats and challenges faced by the business.

• Provides weekly and monthly reports to management of all alarm activations.

• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.

• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents.

• Any other duties as may be assigned from time to time. Assistant Operations Manager: March. 2012 to 21 January 2013 KK Security (U). Responsible to the Operations Manager.

The job description is as detailed below:

• Assist & at times deputize the Operations Manager.

• Overseeing the overall Alarms Response Vehicles & team, to ensure smooth and efficient running of Alarms response services.

• Handle Operational Alarm Response Customer complaints by ensuring prompt response by visiting the correspondence.

• Preparing duty rosters for Night Duty Managers, Weekend, and Public Holiday Duty Managers, while ensuring that they are enforced in conjunction with AOM – 1&2.

• Handling all abstracts and Non Conformance reports within your jurisdiction by ensuring that they are properly answered and appropriate action is taken in liaison with investigations section and HRM/A department.

• Ensuring that SOPs are prepared for every alarm assignment, while ensuring that the customers receive copies of the same for review before signing a copy to acknowledge acceptance.

• Oversee fleet management, which includes refueling (fuel cards & fuel control reports) and motor vehicle maintenance.

• Ensuring Security Audits are done for existing Alarm clients periodically or as when necessary and advise them accordingly.

• Handling site surveys by ensuring that they are conducted and proper coverage is done with appropriate survey reports made and filled before deployments or installations are effected.

• Assist the Operations Manager in contingency planning.

• Assist the Investigators by responding to Alarm customer claims.

• Any other duties, which may be assigned from time to time by the management. Radio Room Senior Controller: Dec. 2010 - Feb. 2012, KK Security (U) Ltd. Responsible to the Assistant Operations Manager In charge of Control Room. The job description is as detailed below: -

• Organizes work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.

• Maintains logs of all vehicle movements.

• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents.

• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.

• Provides weekly and monthly reports to management of all alarm activations.

• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.

• Any other duties as may be assigned from time to time. Assistant Radio Room Controller: July 2009 - Nov. 2010, KK Security (U) Ltd. Responsible to the Radio Room Senior Controller.

The job description is as detailed below: -

• Organizing work shifts of Controllers and ensuring that the Control Room is adequately staffed 24 hours per day 365 days per year.

• Maintains logs of all vehicle movements.

• Maintains records of all alarm signals, guard management signals and advice senior management of any exceptional incidents.

• Accurate records to be maintained of the time taken for any response vehicle when attending an alarm. The average time from receiving an alarm to reaching the initiating clients premises is Four minutes. Any time in excess of five minutes is to be considered exceptional, and should be reported to senior management with an explanation of why we failed to attend within the agreed performance targets.

• Provides daily reports to the technicians of any faulty equipment or equipment that is suspected may not be fully functional.

• Provides weekly and monthly reports to management of all alarm activations.

• Provides details to Senior Management of any customer complaints along with the action taken to resolve these complaints.

• Any other duties as may be assigned from time to time. Supervisor: April 2009 - June. 2009, KK Security (U) Ltd. Responsible to the Area Field Officer.

The job description is as detailed below: -

• Oversees Operational activities in area of jurisdiction in consultation with the Operations Manager.

• Oversees Operational manpower planning, recruitment and deployment.

• Oversees the Operation of Control Room, MRT teams and branch offices.

• Oversees administration of the Operations budget and cost controls.

• Conducting security surveys and giving recommendations to both prospective and new clients.

• Maintain discipline among the operational staff in my supervision.

• Attends to client’s requests and complaints promptly on a day to day basis.

• Ensures that guards booking and terminations are correctly handled.

• Oversees operational fleet management.

• Oversees procurement of operations kits and equipment in liaison with administration.

• Provides management with HR support and advice in area of operational personnel administration, benefit scheme, performance appraisals and corrective action.

• Oversees guard supervision, GEPS, Mantract, Timaam parades and administration of weekly offs and annual leaves.

• Any other duties assigned by management

Receptionist at EABL (U): March 2008 - March. 2009, KK Security (U) Ltd. Responsible to the Area Supervisor.

The job description is as detailed below: -

• Provide office support services in order to ensure efficiency and effectiveness within the Office

• Receive, direct and relay telephone messages and fax messages

• Pick up and deliver mails

• Open and date stamp all general correspondence

• Maintain general filing system and file all correspondence

• Assist in the planning and preparation of meetings, conferences and conference telephone calls.

• Make preparations for Council and committee meetings

• Maintain an adequate inventory of office supplies

• Respond to public inquiries

• Provide word processing and secretarial support

• Perform clerical duties in order to maintain Hamlet administration

• Develop and maintain a current and accurate filing system

• Monitor the use of supplies and equipment

• Coordinate the repair and maintenance of office equipment

• Performs receptionist functions

• Redirect calls as appropriate and take adequate messages when required

• Greet, assist and/or direct visitors and the general public

• Perform other related duties as required

Personal Profile

• A hard working and conscientious person

• A person of high moral values and total integrity

• Ability to work well both independently and in multi-racial and cultural teams and settings.

• Extensive experience in positions of responsibility, customer care and operations functions, which have taught me excellent communication skills, problem solving and team work

• Thorough knowledge of control room operations

• Working knowledge of Microsoft Office applications

• Proficient in electronic alarm monitoring systems like Symmetry Security Management System and Oryx Security System.

Interests

Current affairs, traveling, movies, and reading journals Referees

Mr. Joakim Enock Sabana

Guarding Services Manager

Security Group Africa

Dar es Salaam – Tanzania.

Tel: 255*********

George Gathungu

General Manager