Administrative Assistant Customer Service

SHINIECE BREWSTER

#Dora’s Court, Apartment *:*, Debe. 332-5232 ad8c4t@r.postjobfree.com

SUMMARY

A professional with practical understanding of management responsibilities. Highly effective at incorporating administrative and leadership skills to achieve business objective. Efficient in time management, customer service, customer confidentiality and meeting daily targets and objectives.

HIGHLIGHT

• Eight CXC Passes including Mathematics and English Language

• Two Plus Years Administrative Assistant Experience

• Team Oriented

• Troubleshooting Skills

• Analytical & Problem Solving

• Excellent Communication and Interpersonal Skills

• Computer Literate

• Customer Service

• Organizational Skills

• Administrative Skills

• Time Management and Dead-line Oriented

• Inventory Management

EDUCATION

UNIVERSITY OF TRINIDAD AND TOBAGO

• Degree in Manufacturing and Design Engineering

(Presently)

• NETD Mechanical Engineering Diploma September 2019 – June 2022 ENSAFE INSTITUTE

• A+ Certificate in Phlebotomy

May 2017 – June2019

SAN FERNANDO GOVERNMENT SECONDARY

• Mathematics I

• English I

• English Literature III

• Biology II

• Chemistry III

• History III

• Technical Drawing III

• Food and Nutrition III

September2002- June2007

IQor Trinidad

February 2024 - Presently

• Call Center Agent/ Customer Service

Reliability Maintenance Services Limited (RMSL)

October 2022 – July 2023

• Millwright

DIVINE INTERVENTION PREPARATORY PRE SCHOOL

January- February 2022

• Tutoring

• Ensuring all material taught is understood

• Monitoring Children

• Ensuring work space is properly sanitized and clean RISKCO RESCUE AND SAFETY SOLUTIONS LTD

June 2021 - January 2022

• Creating customer files

• Taking meeting minutes

• Scheduling customer appointments

EXPERIENCE

• Organize and distribute schedules

• Filing and Data Archiving of customer information

• Organising Inventory & Shipment

• Answering and Directing calls

• Assisting with Queries

NORTH WEST REGIONAL HEALTH AUTHORITY

Clerk I

January2014- January 2015

• Organize and distribute schedules

• Filing and Data Archiving of patient information

• Organizing Inventory & Shipment

• Creating patient files

• Answering and Directing calls

• Assisting with Queries

LAB QUICK LTD MEDICAL LABORATORY

June 2018 – June 2019

Phlebotomy Internship

Lab assistant duties.

Front desk clerk

Data entry

Medical Laboratory Report typing

NORTH WEST REGIONAL HEALTH AUTHORITY

Clerk I

2014 - 2015

Organize and distribute schedules

Filing and Data Archiving of patient information

Organising Inventory & Shipment

Creating patient files

Answering and Directing calls

Assisting with Queries

ON THE JOB TRAINING (School of Nursing San Fernando) Administrative Assistant

2011 - 2013

Organize and distribute rosters

Filing and Data Archiving of student and lecturer information

Creating student files

Answering and Directing calls

Assisting with Queries

Taking and relaying messages

INDUSTRIAL GASES LIMITED

Telephone Operator

January 2010

• Document Preparation

• Receiving /Holding/Directing Calls

• Receiving and Transferring Messages

• Operating Switchboard

• Customer Service

• Organising Inventory

• Sorting mail and Incoming Documents

• Organizing Promotions

• Assisting with emails, photocopying and faxing of documents REFERENCE

Name: Mr. Owen C. Hinds Jr.

Position: Attorney-at-Law

Contact #: 682-4655

Name: Ms. Lori Selby

Position: Teacher

Contact #: 796-7726 ( WhatsApp ONLY)

Name: Mrs. Wendy Dookdeen-Bally

Position: Magistrate

Contact #: 486-9376

Name: Mr. Ansil Wylie

Position: Fire Officer

Contact #: 326-5051

Contact this candidate