Customer Service Skills, Motivated, Fast paced, Reliable
Resume:
Dalia Parra **** Casey Dr Apt ***
Las Vegas, NV *9120
ad8b02@r.postjobfree.com
EXPERIENCE
NYU Langone Health, 3960 Howard Hughes Parkway, Las Vegas, NV—Patient Access Center Representative
October 2022- June 2024
● Provided customer service for healthcare organizations through multiple channels (phone, email, messaging)
● Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers
● Scheduled, canceled & rescheduled appointments, relayed business & customer messages to supervisory staff, managed & resolved customer complaints.
Elevated Eyecare, 5691 Rickenbacker Rd, Nellis Air Force Base — Optometric Technician
February 2021 - August 2022
● Observed and documented patients' complaints. As well as performed tests such as auto refractions, NCT, and VAs. Including specialty testing such as field of vision testing, intraocular scans, and photography. .
● Promoted patient compliance with medications and the importance of returned office visits. As well with scheduling appointments, using pre programmed computer skills.
● Provided education and instruction on the use and maintenance of contact lenses. Also responsible for patient checkout, claim filing and insurance pre authorization.
Angelina’s Italian Kitchen, 835 Seven Hills Dr, Henderson, NV —Hostess
August 2020 - December 2021
● Achieve optimal satisfaction by preparing tables and communicating with coworkers to deliver fast food items within 1 minute to customers’ tables.
● Accept payment from customers and make changes as necessary. As well as cleaning and organizing eating, service, and kitchen areas.
SKILLS
-Flexible.
-Motivated Seller
-Reliable & Dependable
-Customer Service Skills
References
Corne Gerber (561) 543-
3992
Ashly Powell (240) 462-
4272
Gayle Braswell (702) 215 -
1188
● Prepare daily food items, and cook simple foods and beverages, such as sandwiches, chicken, side items, or sweet tea using proper safety precautions and sanitary measures.
Contact this candidate