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Customer Service Support Assistant

Location:
Omaha, NE
Posted:
August 27, 2024

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Resume:

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Skills

Work History

CNA/MSA

Michelle Mangiameli

Seeking a medical support assistant position where I'm able to utilize my experience and dedication to patient care. Key Qualifications CNA degree, MSA for at least one year. Skilled Customer Service. Excellent communication skills. Self motivated and Multi-tasking. Organized and efficient. Supervising experience. Address

Omaha, NE, 68116

Phone

402-***-****

E-mail

*.**********@***.***

Exam room preparation

Patient communication

Companionship and

emotional support

Efficient and reliable team

player

Prioritizing stat orders

Knowledge of EKG rhythm

interpretation

CPR

Lab equipment operation

Ambulating and

repositioning patients

Compassionate

Antigen testing

Media Merchandising Specialist

Best Buy, Omaha, NE

Specialist

Merchandising newly released media on sales

floor

Receiving and shipping of product

Preparing shippers for sales floor

Sales and cashier

Warehouse duties

Producing surveys for cooperate input

Problem solving for customer orders

Knowledge of product being sold in store

Daily Multi-tasking projects.

2014-07 -

2021-02

Supervisor, Media Specialist

Anderson Merchandising, Omaha, NE

Supervising existing employees

Training new recruits

Preparing projects for merchandising media and

fixtures

Assisting customers

Field work for several vendors

Multi-tasking and self-motivated on larger

projects.

2011-06 -

2014-07

Media Specialist

Mosaic, Omaha, NE

Preparing Media for new release dates

Placing product on the sales floor in designated

areas for merchandising

Shipping and receiving of new and old product

2006-08 -

2011-06

Education

Laboratory maintenance

Dementia and Alzheimer's

knowledge

Emptying catheter bags

Patient bathing

Phlebotomy

Compassionate caregiver

Promoting big releases in media department

Multi-tasking and organizing warehouse area.

Medical Support Assistant

Catholic Health Initatives, Omaha, NE

Interviewed patients to verify and update clinical and demographic records.

Directed patients to exam rooms, fielded

questions and prepared for physician

examinations.

Assisted with routine checks and diagnostic

testing by collecting and processing specimens.

Collected and documented patient medical

information such as blood pressure and weight.

Kept medical supplies in sufficient stock by

monitoring levels and submitting replenishment

orders before depleted.

Obtained client medical history, medication

information, symptoms and allergies.

Documented vital signs and health history for

patients in clinic and hospital environments.

2021-06 -

2022-08

CNA: Nursing Assistance

Metro Community College - Elkhorn, NE

Sociology Art History Psychology Speech Computer

Human, GPA: 3.8, certified Employee References

See attachments

Continuing education in nursing field

2016-11 -

Current



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