Office Assistant Medical
Resume:
Jacquelyn Morales
Orlando, FL
ad8a10@r.postjobfree.com
Willing to relocate: Anywhere
Work Experience
Lab Assistant
Mid Florida Dermatology-Orlando, FL
March 2024 to June 2024
• Grossing specimens
• Processing
• Accessioning new specimens
Histology Technician
Dermpath Quest Diagnostics (Externship 320 Hours)-Altamonte Springs, FL October 2023 to December 2023
· Microtomy
· Paraffin Embedding
· H&E
· Special Stains
· QC
· Accessioning
· Grossing of small specimens
· Processor
Medical Office Assistant
Bela Vida Urogynecology-Orlando, FL
May 2022 to September 2023
· Welcomes patients and visitors by greeting patients and visitors, in person or on the Telephone answering or referring inquiries.
· Patient referrals, call new patients to set up appointments and send out new patient packets.
· Fax and request medical records.
· Check insurance on Availity, copays, co-insurances.
· Scan in documents.
Client Service Coordinator
Cox Automotive Manheim-Orlando, FL
March 2019 to May 2022
· Assist Dealers with title updates.
· Assist Dealers with buyer & seller fees.
· Vehicle location and If Bids.
· Assist dealers with payments.
· Redemption calls and appointments.
Equipment Support Representative
Alere Home Monitoring-Orlando, FL
February 2017 to March 2018
· Answer incoming calls from patients. Work on different reports (New admissions, Pending patients, Ad-hoc reports).
· Enter new patients in the database, request missing patient documents and updated patients accounts.
· Work on patient equipment orders and hospital Demo orders. Track orders in FedEx.
· Assist patients in setting up their equipment over the phone and help patients troubleshoot equipment. Emergency Road Service Dispatcher
AAA The Auto Club Group-Heathrow, FL
February 2015 to February 2017
· Answer inbound service calls.
· Assist members to receiving roadside assistance (tire changes, locksmiths, fuel delivery, jump starts &
· Towing).
· Start new memberships & membership upgrades.
· Educate Members on the benefits regarding the membership policy.
· Answer bilingual calls.
Medical Assistant
Kemshol Medical Center-Daytona Beach, FL
March 2014 to February 2015
· Welcome and greet all patients in a friendly manner.
· Pregnancy test, Urinalysis, Stool test.
· Taking Patient Histories and Vital Signs.
· Phlebotomy-Finger sticks.
· Answered all phone calls and scheduled appointments.
· Referrals, Call labs for results.
· Cleaned and restocked supplies in all rooms.
Secretary/Office Clerk
Liberty Medical Orthopedic Supplies-Brooklyn, NY
November 2012 to March 2014
· Answered all incoming phone calls.
· Opened and closed the store.
· Assisted customers with orthopedic shoes and insoles.
· Prepared deliveries for incontinence supplies.
· Received fax and phone orders of orthopedic shoes, insoles and orthopedic supplies.
· Put together walkers, wheelchairs, bath chairs.
· Check insurance eligibility, take authorizations for supplies.
· Took DVS for Medicaid patients.
· Put in orders in the computer system.
Medical Assistant (Externship Position 300 Hours)
Broadway Medical Center (Pain Management & Physical Therapy)-Brooklyn, NY May 2012 to August 2012
· Welcomed and greed all patients in a friendly manner.
· Urinalysis & Blood Testing
· Taking Patient Histories and Vital Signs
· Phlebotomy-Finger sticks
· Answered all phone calls and scheduled appointments.
· Cleaned and restocked supplies in all rooms
· (American Medical Technologists Certified)
AAA
Education
Keiser University
December 2023
Certificate
New York Medical Training Center
2012
Jane Addams High School
2002
Skills
• Bilingual English/Spanish with the ability to translate.
• Great with customer support services.
• Skilled at learning new concepts quickly while working well under pressure.
• Demonstrated effectiveness with getting the job done.
• Self-Motivated/People oriented and energetic.
• Great interpersonal/communication skills.
• Organized and dedicated with a positive attitude.
• Dependable/Punctual & Reliable.
• Quick learner with a strong desire to succeed.
• Type 50 WPM.
• Medical Office Experience
• Vital Signs
• Experience Administering Injections
• Insurance Verification
• EMR Systems
• Phlebotomy
• Venipuncture
• Patient Care
• ICD-10
• Computer Skills
• Documentation Review
• Triage
• Medical Records
• Specimen collection / processing
• Customer service
• EMR systems
• HIPAA
• Vital signs
• Medical records
• Hospital experience
• Medical terminology
• Typing
• Anatomy knowledge
• Documentation review
• Virtualization
• Communication skills
• Cash register
• Guest services
• Live chat
• Cash handling
• Front desk
• Sales
• Technical support
• POS
• Childcare
• Driving
• Remote access software
• Windows
• Software troubleshooting
• Laboratory experience
• Clinic
• Medical receptionist
• English
• Histology
• Computer skills
Certifications and Licenses
The Clinical Laboratory Trainee
September 2023 to March 2024
Training license for histotechnician
Contact this candidate