Virtual Assistant Insurance Verification
Resume:
PROFILE
I have five years of experience combined as a
healthcare and medical virtual assistant for US-based Healthcare clients. I manage accounts for the needs of both patients and providers while performing
administrative and back-office tasks.
CONTACT ME
****************@*****.***
Poblacion Tabuelan
Cebu
WORK EXPERIENCE
Healthybos LLC (DME) ( March 2021-April 2024)
Healthcare Associate
Checking Valid Prescriptions different medical providers associated with medical coding (CPT,ICD Codes and HCPCS)
Durable medical equipment inquiry.(Cpap machines)
Patient Scheduling/Setting appointment
Fax Mapping Medical Billing
Inbound and Outbound calls.
Insurance verification
Wipro (November 2020- February 2021)
Medical/Insurance virtual assistant (MMR)
Patient Scheduling
Inbound and Outbound calls.
Insurance verification for Military Retirees)
Benefits
Optum (May 2017 - August 2018)
Professional Customer Service Provider
Behavioral Account
Claims and Benefits
Insurance verification
Eligibility Verification
Inbound and Outbound calls.
EDUCATION
CEBU TECHNOLOGICAL UNIVERSITY
Bachelor in Elementary Education
Graduated: August 2020
HVA SKILLS
RUSSMANE KRISSKA
CARTAJENAS
Healthcare Associate
Medical Billing
Eligibility verification
Insurance Verification
Appointment Scheduling
Fax Mapping
Excellent Call Handling
Patient Care
Administrative Support
Conflict Resolution
Database Management
Leadership Skills
Inbound and Outbound calls.
providers/patients
Prescription Refill
Strong Work Ethics
Reliable
Well-organized and keen to
details
Computer literate to
various applications
TOOLS
Microsoft Office
CDP
Brightree
Goscripts Portal
EMR/EHR
Citrix Workspace
Pecos DR Website
Athenahealth
ECW
United Healthcare Portal
Noridian
Goscrpts
Parachute
TRAININGS AND CERTIFICATIONS
Competitive Bid Requirements
Security awareness essentials
Sexual harassment in the workplace
MLN training, combating medicareparts
Business Ethics
Catch the phish
Diversity and inclusion in the workplace
Hipaa Certified
SOFT SKILLS
Contact this candidate