Office Administrator
Resume:
Rhondelle Lincoln
Washington, DC *****
************@*****.***
Highly motivated dedicated professional with extensive experience in office management and customer service. Skilled in administrative support, database and supply management. Proficient in Microsoft Office Suite with excellent oral and written communication skills. Very detailed and customer oriented with the skills to handle escalated issues. Proactive, productive, timely, and able to work in fast paced environments with the ability to meet deadlines. Knowledge includes: Administration • Database Management • Supply Management • Home Health Care QIDP Dementia Geriatrics NPI registered
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Aide Geriatrics Socialize in Mental Health Care GT Independence-Washington, DC
December 2019 to Present
Covid-19 certified check Phlebotomy CPR First Aid Vitals Nutritionist/Dietitian caregiver Medication administer Community Support Services HIV Support Program worker SWMS qualified Home Health Aide
ComForCare-Lanham-Seabrook, MD
Present
Home Health Aide with knowledge of Geriatrics COVID -19 Certification Medication Distribution QIDP Dementia Care Bathing Strict Meal
Mock Passenger/Canvassing
Aerotek-Washington, DC
September 2013 to October 2017
•
Sales Associate
Kay Jewelers-Temple Hills, MD
August 2012 to December 2014
Welcoming customers on arrival with offering an experience of products or services that KAY jewelers offers.Helping potentially inquiries and merchandising on sales returns and refunds of exquisite jewelry and products. Accepting layaway payments knowledge of products gems weight and carats Lead Cashier
Centerplate Nationals Park-Washington, DC
March 2005 to June 2009
Assist cashiers with food and drinks at concession stands count till after game. Accuracy is a must. Front Desk Assistant
Galludet University-Washington, DC
August 2001 to October 2005
Concierge at Kellogg Conference Center Hotel make hotel reservations multi tasks daily ledgers Office Administrator
US Treasury Department-Washington, DC
August 1990 to October 1995
Data entry Word process Data Entry Office Skills HR Management Unysus Vax Federal Government Coordinate System Information
Spreadsheets
Education
Certificate
University of the District of Columbia - Washington, DC February 2004 to March 2005
High school diploma or GED in General Studies
Seneca Valley High School - Germantown, MD
August 1986 to June 1987
Clover Park Technical College Business Administration Skills
• Administrative Support
• Engages in day-to-day operations, prioritize and coordinate delivery of services and managed resources.
• Submits credit and security checks for potential residential clients.
• Processes rental payments and refunds for residential clients.
• Demonstrates excellent customer skills by diffusing difficult customers and situations.
• Assists with resident retention and organizing community events.
• Identified and posted prices of goods and services for admission using calculators, cash registers and optical scanners.
• Played a significant role in various test scenarios as a mock passenger individually, within in small and large groups.
• Registered, assigned, and accommodated special request for guest rooms. (8 years)
• Identified and distributed mail to appropriate recipients. (8 years)
• Inventoried and procured required office supplies. Database & Supply Management (10+ years)
• Created and maintained organizational spreadsheets tracking mainframe data and system downtimes. (10+ years)
• Responsible for pre-registration and registration of guest ensuring check-in procedures were followed. (10+ years)
• Tracked room status updates received from the housekeeping department. (10+ years)
• Coordinated with housekeeping early and late check-ins and check-outs, special requests and use of conferences rooms. (10+ years)
• Processed and issued billing information for guest prior to departure. (10+ years)
• Maintained organizational filing management system. Home Health Care (5 years)
• State of Maryland Certified in home health care provider (4 years)
• Assist elderly, sick or disabled patients with medication administration, personal care, exercise, meal preparation, shopping and other household duties (3 years)
• Phlebotomy
• Laboratory Experience
• Caregiving (4 years)
• Vital Signs (4 years)
• Hospital Experience (3 years)
• Patient Care (5 years)
• Medical Records (4 years)
• Clerical Experience (10+ years)
• Experience Administering Injections (4 years)
• Laundry (10+ years)
• Quality control (8 years)
• English (9 years)
• Computer literacy (10+ years)
• Time management (4 years)
• Home care (10+ years)
• Dementia care (6 years)
• Employee evaluation (8 years)
• eClinicalWorks
• Home health (4 years)
• Computer skills (10+ years)
• Communication skills (10+ years)
• Customer service (10+ years)
• Driving (10+ years)
• Medical Office Experience (4 years)
• Insurance Verification (5 years)
• Triage (5 years)
• Sales (10+ years)
• Care plans (5 years)
• Applied behavior analysis
• Working with people with autism
• Canvassing
• Office Management (Less than 1 year)
• Analysis skills
• Microsoft Word
• Google Suite
• Door-to-door
• Negotiation
Certifications and Licenses
CPR Certification
EMT Certification
Heartsaver Certification
State Tested Nursing Assistant
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Completed
January 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Delivery driver — Completed
March 2022
Interpreting instructions or signs and solving problems Full results: Completed
Home health aide skills — Completed
March 2021
Providing care to patients in a home setting
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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