Network Administrator Active Directory

John H. Redmon Jr.

**** ***** *** ***, **********, VA 22A306

E-mail: ***************@*****.*** Phone: 703-***-****

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TECHNOLOGY SUMMARY

Networking: Cisco Layer 3 Switches, 3800 Routers, Cyberguard Firewall, Disaster Recovery, Backup Exec 10, RIP, EIGRP, IS-IS, OSPF, BGP, MPLS, VoIP, NetCop, Wireshark

Systems: W2k3 Server, Exchange 2k3, ISA 2004 Server, Active Directory, DNS, DHCP

PROFESSIONAL EXPERIENCE

FS 24/7 LTD, Alexandria, VA

Field Technician (2019-2024)

Installed switches, routers, and servers at client sites on an on-call basis.

Troubleshot networking, routing, and interconnectivity issues.

Resolved cabling infrastructure connectivity issues including patch panels and patch cords.

Performed preventative maintenance on power generation systems at customer job sites.

Self-study

AWS Certified Cloud Practitioner (in progress)

Cisco Certified Network Professional (Routing and Switching) (in progress)

Cisco Certified Network Associate (Routing and Switching) (2019)

CompTIA Security+ (2017)

General Dynamics Information Technology (GDIT), Afghanistan

Sr. Network Administrator (2009-2018)

Maintained USACE network across northern Afghanistan.

Administered RSA management server with SecurID.

Installed networks from satellite to routers and switches for USACE.

Set up and maintained Cisco VOIP phones using call manager express.

Served as Technical Network Team Lead during manager's absence.

Performed inside and outside cabling (CAT6, coax, fiber).

Monitored network devices and maintained network security using ACL’s, WhatsUp Gold, and Wireshark.

PAE Inc., Oman

Network Administrator III (2009)

Managed daily administration of NIPR, SIPR, and CENTRIXS networks across multiple VLANs.

Oversaw the U.S. Air Force network and supervised subordinates.

Performed daily system administration tasks and ensured DoD compliance.

ITT-SYSTEMS INC., Djibouti, Africa

Network Administrator (2006-2008)

Managed NIPR, SIPR, and CENTRIXS networks.

Troubleshot connectivity issues using PING, NBTSTAT, TRACERT, IPCONFIG, and ARP.

Developed network diagrams with Visio 2003 to meet CENTCOM standards.

Led projects such as replacing Cisco 2950 switches with 3560 switches campus-wide.

Upgraded all Cisco IOS software over six months.

Monitored network devices and maintained security with ACL’s and Cyberguard firewall.

System Administrator, Tallil, Iraq (2003-2006)

Managed user and Microsoft Exchange 2003 accounts for over 10,000 users.

Performed backup/restores using Veritas Backup Exec.

Trained help desk technicians on Active Directory and Microsoft Exchange Administration.

Maintained Microsoft 2003 Active Directory, DNS, and print queues.

TITAN CORPORATION, Washington, DC

Desktop Support Tech (2001-2003)

Installed, maintained, and provided solutions for TCP/IP network.

Performed Novell system administration tasks for a 15-file server network with 1600 users.

QSS GROUP INC., Washington, DC

Desktop Support Tech (2000-2001)

Provided tier 2 technical support and desktop troubleshooting for 800 end-users.

Assisted clients with Microsoft Office 97 products including Outlook 98 and Word 97.

ECCS INC., Washington, DC

Public Access Technology Specialist (1999-2000)

Installed and configured HUD kiosks across the U.S.

Managed shipping arrangements and maintenance for HUD kiosks.

UNISYS CORPORATION, Reston, VA

Network Support (1998-1999)

Provided software and hardware installations and technical support for Help Desk and Field Engineers.

MILITARY SERVICE

UNITED STATES MARINE CORPS

Sergeant E-5 / Marine Security Guard — Sana, Yemen & Bangkok, Thailand (1983-1987)

Honorable Discharge

EDUCATION & PROFESSIONAL DEVELOPMENT

A.A.S. Information Systems Technology, Northern Virginia Community College, Alexandria, VA (2001)

BS Business Administration, George Mason University, Fairfax, VA (1992)

Certifications:

Cisco Certified Network Professional (R&S) - In progress (2021-2022)

Cisco Certified Network Associate (R&S) (2019)

Security+ Certified (2018)

Network+ Certified (2002)

ITILv3 (2008)

In-active Secret Security Clearance (2003-2018)

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