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Customer Service Real Estate

Location:
Waterford Works, NJ
Posted:
October 05, 2024

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Resume:

Sales Representative

Building relationships & networking • time management • customer service

self-motivated • Presentation & creativity • Goal oriented

Follows through on commitments and demonstrates accuracy and thoroughness in improving quality of service.

Maintaining high levels of professionalism; approaches others in tactful manner and reacts well under pressure.

demonstrates leadership qualities

Capable of developing subordinate skills and encourage professional growth

Skilled in organizing and maintaining files and other financial records

Capable of organizing work priorities

Identifies and resolves problems in a timely manner

Selected Accomplishments .

Developed advertising strategies that significantly increased bar revenues by organizing programs such as beer dinners, wine specials & tournaments.

Numerous ‘customer service’ awards for outstanding service and leadership

Wrote a monthly article on craft beers that had genuine interest and following.

Award winning real estate sales agent for NJ state Circle of Excellence

Professional Experience .

Customer service

Insure standards of quality, service and image are met

Provide excellent customer service even with irate clients.

Ensure selling and service of beverages in proper sequenced manner

Skillfully anticipate and address guests needs

Management experience

Estimated and ordered supplies to ensure that stock was according to demand

Ability to delegate and manage staff and identify skills and potential

Arranged promotional programs and advertisements

Supervised and trained staff in all aspects of service and equipment

Established and maintained business relationships with vendors and clients

Arranged schedules; records management; monitored and maintained cleanliness within store

Employment History .

Realtor EXP Realty, Montclair NJ 2019 to Present

Realtor Lenny Vermaat & Lenoard, Haddonfield NJ 2017 to 2019

Bartender Tavistock Country Club, Tavistock NJ 2005 to 2017

Sales associate Ignite Stream Energy 2011 to 2014

Managing Supervisor Starbucks Manhattan, NY 2001 to 2005

Shift Supervisor Starbucks, Cherry Hill, NJ 1999 to 2001

Education .

2016 The Real Estate School Cherry Hill, NJ

2005 International bartending school Cherry hill, NJ

1998 Autocad Drafting & Design C.C College, Blackwood, NJ

1996 Collingswood High School Collingswood, NJ

Tam Certified (previously) • Real Estate License

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609-***-****

Francis Liwock

ock



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