Documentation Specialist Quality Control

Kerin Gibbs 509-***-****

Valley, Washington, ****1

*****.*****.***@*****.***

SUMMARY

Certified Healthcare Documentation Specialist with extensive knowledge of medical terminology, anatomy, and physiology.

Experienced Caregiver with 20+ years of experience providing quality care for elderly and disabled individuals. PROFESSIONAL SKILLS

● Advanced Caregiver

● Healthcare Documentation Specialist

● Medical Language Specialist

WORK EXPERIENCE

Caregiver

Feb 2002 - Present

State of Washington, CDWA

Valley, WA

● Provide in-home care to a disabled client. This includes setting up meals and assisting as needed with ADLs

(activities of daily living).

● Follow the State supervised care plan and report changes in the client's care manager and her physician.

● Assist client in ordering and taking her medications.

● Help client with monitoring her blood sugar and vital signs.

● Help client to understand suggested treatment plans and then to follow the physician's orders.

● Provide daily interactions and conversations to keep the client socially engaged and happy.

● In addition to this client and my independent provider status, I have also worked with an agency, ResCare, 20 to 30 hours a week for 3* years caring for both elderly and young DDA clients. Medical Transcriptionist

Oct 1989 - Jan 2017

Multiple employers, home based

● I worked for multiple companies throughout my Transcription career, most of which are no longer in business due to the changing industry.

● I typed all hospital reports as well as office notes for contracted physicians, local and across the country

● I advanced to quality control and education specialist, mentoring new transcriptionists.

● I tested first for my CMT (Certified Medical Transcriptionist) then my CHDS (Certified Healthcare Documentation Specialist) through the AHDI (Association for Healthcare Documentation Integrity) which is current through 2024.

● Utilized multiple software and applications to ensure accuracy of transcriptions

● Ensured compliance with HIPAA guidelines for patient privacy

● Created templates for transcribed documents

● Edited and reviewed transcribed documents for accuracy and completeness

● Ensured compliance with all local, state and federal laws and regulations

● Assisted in the development of new transcription techniques and processes

● Collaborated with physicians and other healthcare providers to ensure accuracy of medical reports

● Transcribed dictations from physicians and other healthcare providers in a timely and accurate manner

● Updated and maintained medical records according to established guidelines

● Resolved discrepancies between transcribed documents and dictated reports

● Ensured accuracy of medical terminology and abbreviations

● Performed quality assurance reviews of transcribed documents

● Trained and supervised new transcriptionists

● Assisted in the development of quality control standards and processes

● Verified accuracy of transcribed documents before submitting them to physicians

● Performed research to ensure accuracy of medical terminology, abbreviations and procedures Office Manager

Jan 1985 - Dec 1995

Leighton's Foreign Auto

Spokane, WA

● I ran the front office of our family owned automotive repair service for approximately 10 years from 1985 through 1995. This included assisting customers, bookkeeping, payroll, ordering parts, answering the phone, and scheduling service appointments.

● Answered incoming calls and managed customer inquiries

● Processed invoices and payments

● Performed banking duties including deposits and paying bills

● Processed incoming and outgoing mail

● Developed and maintained log books

● Developed and maintained an efficient filing and record keeping system Retail and Hospitality

Multiple employers

,

● I have worked a number of retail and hospitality type positions and have a minimum of 5 years in these types of positions.

● I am excellent as a cashier and in customer service.

● I am very good with people and am usually able to mediate a tense situation with a people-based approach through listening skills.

● I strongly believe in a team atmosphere, working together to provide the best possible customer service and continuity of care.

EDUCATION & CERTIFICATIONS

AAS: Medical Records Technology; Jan 1992

AAS: Architectural Technology; May 1984

Spokane Community College

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