LaShawn Ramon
*************@*****.*** 210-***-**** Humble, TX
SUMMARY Seeking a Data Entry role with 10+ years of experience in fast-paced environments. Skilled in accurate data input, meticulous attention to detail, and proficiency with MS Office Suite and CRM databases. Proven track record of maintaining high data integrity and efficiency.
WORK EXPERIENCE TransCore
Image Reviewer
• Analyzed and accurately categorized up to 600 vehicle license plate images per hour, ensuring the integrity of data by rejecting unidentifiable plates with appropriate reasons.
• Conducted in-depth reviews of previously processed images, identifying and correcting discrepancies such as incorrect state, letter/number errors, or omissions.
• Enhanced vehicle information accuracy by processing images through the DPS system for additional data verification and completeness. USAA
Mortgage Technician
• Verified employment status and income for military families seeking mortgage origination or refinancing, ensuring compliance with lending criteria and enabling informed decision-making.
• Delivered administrative support by proficiently managing outbound communications, including calls, emails, and faxes, to obtain essential verification documents.
• Enhanced customer service experience by providing timely and accurate responses to inquiries, facilitating a smoother mortgage application process for members.
SWBC
Operation Integrity Specialist Team Lead
• Worked remote
• Conducted comprehensive insurance verification through outbound calls, emails, and faxes, ensuring homeowners' policies were current and met necessary requirements.
• Maintained accurate records of communications and verifications to support operational integrity and client satisfaction.
• Collaborated with insurance providers to resolve discrepancies and confirm coverage details, upholding company standards for due diligence CorVel
Bill Review Analyst
• Worked remote
• Conducted thorough audits of medical bills to verify compliance with State Fee Schedules and adherence to customer care guidelines.
• Collaborated with health insurance companies and initiated outbound calls to medical facilities to resolve billing inquiries and disputes.
• Assisted in developing operational procedures for a new location in partnership with the Supervisor and Operational Manager
EDUCATION Mansfield Business School
Word Processing
SKILLS Auditing Processes • Time Management • Decision Making • Attention to Detail
• Customer Service • Document Review • Data Verification • Work From Home Capabilities