Quality Assurance Analyst

Mary Kristin Lucas

*** ******** ***

Roanoke, VA 24016

**********@*****.*** +1-540-***-**** • My objective for applying for this position is to become part of a team. I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. I want a highly rewarding career where I can use my skills and knowledge to help the company and and my co-workers be successful. I want to excel in this field with hard work, perseverance and dedication. Authorized to work in the US for any employer Work Experience Quality Assurance Analyst CNC Fabricators-Roanoke, VA September 2023 to August 2024 • Conducted in process and final inspections of all parts throughout the fabrication process including parts that have been: laser cut, bent on press break, rolled, saw cut, machined on CNC machine, welded, blasted and powder coated • Drafted RMA’s (Return Material Authorization), QN’s (Quality Non-conformance) and CAR’s (Corrective action Reports) for all non-conforming products • Drafted Work Instructions, Forms, Procedures, and inspection guidelines • Reviewed all Procedures, Work Instructions, Forms, Quality Manuals, and other documents to ensure adherence to ISO 9001 standards • Created a system for material control that highlighted labeling material, material certs, pairing material with incoming jobs, and managing scrap • Implemented a new quality system for order review, production, inspection, and shipping for the largest customer in CNCF history • Attempted to update and improve the calibration system • Suggested a preventative maintenance schedule for all equipment in the shop and offered to facilitate the process Quality Assurance ISO Coordinator; Document Control MERSEN USA-Salem, VA February 2023 to May 2023 • Responsible for ensuring all manufacturing processes and associate documentation adhered to ISO 9001 standards • Reviewed engineering drawings of new products and ensured appropriate SOP’s were applied to the manufacturing process • Reviewed receiving paperwork from shipping on raw materials • Compiled paperwork for customers associated with individual jobs which included manufacturing processes, Certificates of Analysis, and Material Evaluation Reports • Ensured all equipment and tools were within calibration Quality Assurance Technician Integer/Lake Region Medical-Salem, VA November 2016 to November 2022 • In charge of Calibration • Updated system calibrations and scheduled outside vendors for calibrations and repairs • Sent equipment out for calibration • Receipt Inspection of incoming materials and equipment which included writing RMA's • Obtained water samples to test for endotoxin levels • Monitored DI water weekly • Purchasing • Machine operator • Part inspector • Acid room operator • Material tagging and segregation • Good document practices Lead Server/Bartender The Hotel Roanoke and Conference Center-Roanoke, VA April 2012 to January 2016 • Assisted the head chef with Eco sure standards of practice. • Consistently adhered to quality expectations and standards. • Cross trained in all six departments within Food and Beverage. • Assisted in opening/closing the dining areas and collecting financial paperwork at the end of each shift which included securing the money. Bartender/Assistant Manager Cattle Company-Anchorage, AK May 2010 to March 2012 • Trained new servers and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. • Assisted guests with making menu choices in an informative and helpful fashion. • Regularly checked on guests to ensure satisfaction with each food course. • Assisted in opening and closing the dining areas which included checking side work, reviews reservations for the following day, and closing out and collecting financial paperwork at the end of each shift. • Assisted in making the schedule for servers and bartenders. Bartender/Assistant Manager T.G.I Fridays-Anchorage, AK August 2007 to May 2010 • Trained new servers and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. • Took a week long class provided by Friday’s on how to effectively train new employees and the proper ways to communicate with teammates. • Obtained Food Handlers Certificate and was Serve Safe Certified. Internship United States Geological Survey (USGS) Anchorage, AK-Anchorage, AK February 2008 to February 2010 • Set up and maintained field equipment (stream gauges). • Prepared lab reports. • Transcribed handwritten field notes into Microsoft Word and Excel. • Edited aerial videos of the Matanuska Valley. • Checked and edited references for peer reviewed papers for the hydrology and geology departments. Education Associate Degree in Environmental Science University of Alaska Anchorage - Anchorage, AK August 2008 to August 2011 Associate's degree in Environmental Science Alaska Pacific University - Anchorage, AK August 2007 to May 2008 Associate's degree in Environmental Science in Biology, Ecology, Chemistry Virginia Western Community College - Roanoke, VA 2005 to 2007 Skills • Lab/field work (4 years) • Laboratory Procedures • Calibration • Quality control • Quality assurance • Quality inspection • Quality systems • Quality audits • Video Editing • Research & Development • ISO 9001 • Manufacturing • Root Cause Analysis • Internal Audits • Materials management • POS • Microsoft Office • Laboratory/Field • Document Management Awards Dale Carnegie Graduate April 2020 Certifications and Licenses ISO 9001 February 2023 to Present Additional Information Key Qualifications • An abundance of field work and lab work acquired in Alaska which include soil and water sampling; hiking in unfavorable terrains such as marsh, glacial till, and steep, rocky trails; and an extensive knowledge of how surface water and ground water travel across vast areas of land. • In-depth knowledge of collecting specimens and performing simple tests. • Demonstrate ability to operate lab equipment. • Thorough understanding of sterilization techniques and handling of harmful materials. • Knowledge of using, maintaining, and cleaning laboratory equipment. • In-depth knowledge of preparing reports on laboratory activities • Special talent for researching and analyzing data effectively. • Demonstrate ability to work independently and as part of a team. • Proven expertise in using Microsoft Office applications such as Word, Excel, and PowerPoint. • Excellent customer service skills. • Exceptional attention to detail. • Demonstrates ability to remain self-motivated at all times. • Willing to acquire any required certification if hired. References • John Foli: Production Manager CNC Fabricators 540-***-**** • Wes Lawrence: Shift Supervisor Integer/Lake Region 540-***-**** • John King: Cell Lead Integer/Lake Region 540-***-**** • Steven Demarco: Executive Chef Hotel Roanoke 973-***-****