Customer Service Medical Center
Resume:
MELISSA CLARK
Lima, Ohio *****
ad856i@r.postjobfree.com
PROFESSIONAL SUMMARY
Friendly and dependable team player skilled in reception and clerical duties. Qualified in Microsoft Office, including Word and Excel. Displays attention to detail in delivering outstanding customer service. Exhibits a strong work ethic and a consistently positive attitude. VOLUNTEER EXPERIENCE
Mercy Health St. Rita’s Medical Center Lima, Ohio
ICU Volunteer 06/2019 – 05/2024
• Cleaned waiting area to meet established standards; prepared fresh coffee for families
• Called nurses and provided families with information on the location of patients
• Attended to any needs and concerns of families and nurses
• Assisted with various events
• Supported the daily needs in the ICU; gathered information and provided it to nurses PROFESSIONAL EXPERIENCE
Speedway Lima, Ohio
Cashier 04/2020 – Present
• Greet customers in a friendly manner and assist with their questions and location of needed items
• Operate scanner and POS
• Balance the POS and generate reports for credit and debit sales at the end of each shift
• Accept all payment types and ensure that all prices and quantities are accurate Jackson Hewitt Lima, Ohio
Tax Preparer 02/2018 – 04/2022
• Assisted individuals with preparing their yearly taxes
• Handled confidential paperwork to ensure the security of personal information
• Answered telephone calls and set up appointments for tax preparation
• Completed needed paperwork for filing and client information Golden Corral Lima, Ohio
Server 11/2009 – 05/2016
• Provided a positive and memorable dining experience for guests
• Assisted customers with food selections, inquiries, and customized order requests
• Provided detailed explanations to guests on the ingredients and preparation of menu items
• Practiced safe food handling procedures at all times Le Balise Salon and Day Spa Lima, Ohio
Cosmetologist 06/2009 – 07/2010
• Answered multi-lined telephone system; scheduled and confirmed customer appointments
• Accepted payments for services rendered; maintained accurate accounts receivable records
• Provided customized styling services to customers as requested EDUCATION
Ohio State Beauty Academy (Cosmetology Management) Lima, Ohio Van Wert City Schools (Diploma) Van Wert, Ohio
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