Certified Phlebotomist Administrative Assistant
Resume:
Michelle Salmon
Granby CT
***************@*****.***
Summary
●11 months of experience as a certified phlebotomist.
●Certified Phlebotomist Technician (CPT)
●Performs 40-50 draws on daily basis.
●Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
●comfortable working with different age groups (Pediatric, Adults, Geriatric)
●Draw blood from veins by syringe, vacuum tube, or butterfly venipuncture method.
●Performed blood draws using venipuncture, capillary puncture, and butterfly needles.
●Blood Collection & Handling Safety
●Blood Specimen Storage
●Preparing specimen to be transported to lab.
●Input patient’s information into computer system
●Centrifuge blood specimens
Skills
●Problem Solver
●Decision Maker
●Trouble Shooter
●Results Oriented
●Attention to Detail
●Active Listener
●Communication
●Educator Trainer
●Customer Focused
●Telephone Etiquette
●Multitasker
●Self-Directed
●Self-Motivated
●Time Management
●Conflict Resolution
Professional Experience
Arbon Equipment Corporation Windsor, CT
01/2024 - 04/2024 (Temp)
Service Coordinator
●Dispatch Service Techs
●Communicate with Sales Reps
●Confirm Service with Customer
Dungarvin Wallingford, CT
09/2023 - 03/2024
Direct Care Provider
●Safety
●Hygiene
●Transportation
●Meal preparation
Conduent East Hartford CT 01/2023- 082023
Insurance specialist
●Answer calls regarding insurance claims.
●Answer questions about our products.
●Verify documentation and eligibility of benefits.
●Maintain client files.
●Stay up to date on complex insurance regulations.
●Perform other administrative support duties as needed.
Accro-Met Inc. East Granby, CT 03/2022 - 07/2022
Administrative Assistant (Temp)
●Answerer telephone in a professional manner, transferred calls to appropriate personnel.
●Provided information to customers and/or forward to a manager who is more knowledgeable.
●Managed and organized files ensured customer files had current information, updated files.
●Responded to Customer requests via email and/or regular mail.
●Received and distributed mail in a timely manner
●Maintained a neat and organized workstation.
United States Postal Service (USPS) Hartford, CT 11/2019 - 03/2022
Supervisor
●Delegated, monitored, and supervised employees in administering robots.
●Loaded mail conveyor belt, ensure the belt does not get jammed, clear any jams.
●Unloaded mail and placed them in a bid to be transported to another department.
●Scanned package information into the post offices’ system
●Aided co-workers as needed.
Stone Academy East Hartford, CT 04/2019 - 08/2019
Administrative Assistant
●Received and forwarded call to the correct individual or department.
●Sent emails to the appropriate individual in a timely manner, responded to students’ emails.
●Organized files and filed document, photocopied academic materials.
●Administered tests and recorded of exam grades.
American Red Cross Farmington, CT 10/2016 - 09/2017
Phlebotomy Technician
●Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
●comfortable working with different age groups (Pediatric, Adults, Geriatric)
●Draw blood from veins by syringe, vacuum tube, or butterfly venipuncture method.
●Performed blood draws using venipuncture, capillary puncture, and butterfly needles.
●Blood Collection & Handling Safety
●Blood Specimen Storage
●Preparing specimen to be transported to lab.
●Set up blood drive area with the instruments, equipment, tables, chairs, and other items needed to collect blood from each doner.
●Provided donors with health history questionnaire to determine eligibility to donate blood.
●Collected, processed, and packed blood based on policies and procedures.
●Observed donor reaction to ensure they were capable leaving the site.
Michael L. Green, DDS Hartford, CT 06/2009 - 12/2016
Office Manager
●Managed telephone calls providing information, giving directions office hours, and rescheduling appointments due to a change in the doctor’s or patient’s schedule.
●Scheduled appointments made courtesy calls reminding patients of their upcoming appointment.
●Processed claims in a timely manner, called insurance company for reprocessing of unpaid claims.
●Updated clients file ensuring information is current and allergies are documented.
●Organized files ensured confidentiality of patients’ information.
Education
●Associate in science Asnuntuck Community College Enfield, CT
Certifications and License
●Certified Phlebotomy Technician Asnuntuck Community College Enfield, CT
●CDL A Driver Training New England Tractor Trailer Training School (NETTTS) Somers, CT In Progress
Contact this candidate