Customer Service Server

Server / Waitress

IHOP

Greenbelt, Md

Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner

Managed cash transactions accurately and efficiently using POS system

Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction

Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings