Customer Support Data Entry
Resume:
James Wiggins
Norristown, PA *****
ad81vr@r.postjobfree.com
Professional Summary
Adept Refurb Technician with a proven track record at Quench USA Inc., specializing in electronics troubleshooting and enhancing device performance. Demonstrated ability to lead in high-stakes environments, significantly reducing e-waste through innovative refurbishment. Excels in teamwork and critical thinking, ensuring peak operational efficiency and customer satisfaction.
Skills
Electrical Safety
Customer Support
Power Tools Proficiency
Electronics troubleshooting
Hardware Installation
Interpersonal abilities
Equipment Assembly
Diagnostic Testing
Performance Optimization
Willing to Learn
Teamwork and Collaboration
Problem-Solving
Hand and power tool use
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Reliability
Critical Thinking
Mechanical Repair
Physical Strength and Stamina
Heavy Lifting
Work History
December 2015 - August 2024
Quench USA Inc. - Norristown, PA
Refurb Technician
Leveraged expertise in various software programs to diagnose hardware malfunctions effectively.
Contributed to the reduction of e-waste by refurbishing devices for reuse or recycling components as needed.
Optimized device performance through software updates, hardware upgrades, and system optimization techniques.
Performed comprehensive testing on refurbished devices to ensure optimal performance.
October 2010 - October 2015
Midwest Veterinary Supply Inc. - Norristown, PA
Receiver
Maintained a clean and organized receiving area, enhancing workflow and productivity.
Kept work areas clean, safe, and organized.
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Unloaded pallets and deliveries and organized products in warehouse.
Managed inventory levels effectively through accurate data entry and record-keeping practices.
Compared shipping orders and invoices against contents received to verify accuracy.
Education
June 1998
Norristown Area High School Norristown, PA
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