General Labourer

MATOVU VICTOR

**** ***** **, ******* *****, ON L*G 1S7 289-***-****)

ad813s@r.postjobfree.com

Summary :

Driven by a shared purpose, working together and highly organized with 5 years of experience in various fields where I can use my skills to perform desired tasks. I am seeking a job in a well-known company as a General Labourer to utilize my skills, experience and talents. Experience:

Customer Service Representative, Prime petrol, Kampala[February 2021-Oct 2023]

Providing personalized and exceptional customer service to clients

Interact with customers to ensure a great customer experience in a manner

Respond to all inquiries within a specific timeframe

Identify customer needs and initiate referrals to colleagues if necessary

Stock shelves, unload delivery trucks and maintain room cleanness

Willing to work a flexible schedule including days, evenings, weekends and holidays

Welcomes customers warmly and meets their services and needs

Perform initial problem-solving within the given rules/limits and escalate when required

Work productively with others to achieve goals; seek diverse perspectives

Supports operational activities to find creative approaches that make each

customer’s experience feel personal

Organize work information to ensure accuracy and completeness

Follows through on risk and compliance processes and policies to ensure safeguard customer properties, maintain their privacy and act in their best interest

General Labourer, SPEDAG INTERFREIGHT UGANDA [April 2017-January 2021]

Pushed, lifted, and carried warehouse crates weighing up to 100 pounds.

Operated pickup trucks, forklifts and other company vehicles as required.

Ensured cleanliness and functionality of warehouse equipment on a regular basis.

Performed minor repairs and general facility maintenance tasks as required by the supervisor.

Substituted as needed for ill or absent warehouse employees.

Operate water trucks, trimming equipment, & other general site tools and vehicles.

Perform janitorial and painting work as requested by the supervisor.

Adhere to all safety procedures in handling lawn care equipment.

Front Desk Agent, Sheraton Kampala

[October 2015 – March 2017]

Responsible for ensuring guests have a satisfactory visit to the company

Greeting and welcoming customers in a warm friendly manner and addressing their needs

Recording and reviewing customer information in the company’s registration books

and directing them to concerned bodies

Receiving calls, and verifying existing bookings and other information

Work collaboratively with other colleagues, managers and resources

Assisting customers in a friendly, proactive and efficient manner with appropriate follow-up as necessary

Follow instructions from the supervisor to perform other tasks

Processing customer payments and presenting them with the bill upon checkout

Keeping the front desk cleanliness, orderly and sanitized at all items

Education:

Procurememt and supply chain[2014-2018]

High School Diploma, Kisubi Seminary [2012]

Certification:

CPR and Emergency First Aid Certificate

Personal Safety and Security Training

Skills:

Heavy lifting and safety standards and Strong basic mathematical skills

Strong verbal and written communication skills in a business environment

Possess strong problem-solving and decision-making skills

Basic knowledge to learn on the job, collaboration and team skills

Hardworking, self-motivated individual combined with punctuality and reliability

Flexible and able to work in any department assigned

Able to handle products and packaging of goods

Excellent knowledge of detergents and cleaning chemicals

Experience in handling hand-used machinery as well as semi-automated machines

Knowledge of health and safety procedures and experience in handling hazardous chemicals including storage and disposal

Wide experience in a variety of types of physical labour

Robust physical stamina for performing strenuous and repetitive tasks

High ability to follow written and oral instructions

Contact this candidate