Qa Analyst Sr
Resume:
Bill Keegan
ad80zq@r.postjobfree.com
Sr QA Analyst (Lead)- Manual POS, EMV ATM and Healthcare
A very knowledgeable and experienced Analyst is seeking to assist with Test efforts to verify Client Business Requirements through all phases of tests – Smoke, UAT, Systems, Integration, Pre-Prod Release and Post Release if necessary.
Collaborate with stakeholders to gather UAT requirements and create test plans.
Develop and execute UAT test cases based on business requirements.
Coordinate UAT activities, including test execution, defect tracking, and reporting.
Communicate UAT results and issues to project teams and stakeholders.
Create, review, validate, and maintain a comprehensive regression test suite.
Provide feedback to the development team on product functionality and usability.
This includes maintaining Defect testing Logs HP ALM or JIRA.
Function and work as a Technical Lead on issues for and with clients.'
SUMMARY
• Heavily experienced Sr QA Contractor for Banking ATMs, Retail POS, Ingenico PinPad Terminals is AVAILABLE for a new challenge.
* ISO 8583 and EMV Certification experienced with both POS and ATM HW Devices.
* Excellent and experienced Requirements Analysis for Test Domain and Test Case creation. Software Requirements and
*QA Test Case and Requirements Creation Trained.
* Write and execute manual and Automated Testing Cases (with a focus on manual testing). As a QA Analyst they must be a Subject Matter Expert on an Application or Functional Processes prior to attempting any Automation Test creations.
* Healthcare (BCBS/Columbia SC) and Commercial Airline Industry Test Analyst experienced.
SKILLS
Point of Sale POS Retail - Credit Card Bank Card
EMV Chip Card Certification - Diebold System
ATM Testing
Ingenico - PinPad - Multiple Models Testing
Base 24 / iso8583 experienced
Collis EMV Transaction Testing experienced
QA WORK EXPERIENCES -
Experienced POS LAB Systems Tester – The Home Depot
Experienced FISERV Certification Analyst – POS and ATMs
Testing and push to Production numerous Large Software Releases in Large Enterprise Retail (Big Box Retail) - The Home Depot
Ingenico PinPad Testing
Certification and Switch to the Production environment of approximately Two Dozen Banking Institutions
EMV POS Certification for 3 Top ranked POS Acquirers -
Base 24 ISO 8583 Messaging Protocol on Tandem
CMS1500 and UB05 Healthcare Forms experienced
Banking - Financial Transactions - Bank Client Pre-Production Testing set-up, Testing and switch to Production. Test efforts also include ATM Enhanced Check Deposit Processing (Check Imaging)
Testing Efforts / Cycles - EMV Certifications, UAT, Unit Testing, Regression, Systems, and Integration
Test Tool utilities include 9 yrs. of HP Quality Center (now HP/ALM) usage for Test Case Creation and editing
IT QA Experiences
Aug 2023 – Mar 2024 – for Synechron at Fiserv of Coral Springs, Fl. – ATM Test Analyst
NCR ATM Software Testing for First Caribbean Intl Bank. 10 Caribbean Islands seeking to upgrade ATMs after Test efforts.
Defects Located and Logged as an Issue.
Paragon Test utility utilized during the Test efforts.
Both Mag stripe and EMV Chip Cards underwent thorough Testing.
February 2020-Oct 2022 - Transaction Resources Inc - Winchester, VT
Remote work due to the COVID and Office setup. - Analyst/Tester for Ingenico PinPad Devices-
1. Lane/3000
2. Move/5000
3. IPP320
• Testing of Consumer Credit Card Transactions - Sales, Refunds, Authorizations', Voids, etc.
• Uploading of newer Software Versions encompassing Problem Fixes and newer features.
• Reporting of SW Defects to the SR. ITO for reporting to Development staff.
• Attending Weekly Tuesday a.m. Company Conference Calls ref Developments etc.
• Discussion of Industry Retail POS Trends
2019-2019 Family Member Household Move to the Current Location
December 2017-March 2018 - ATM QA EMV Test Lead - Webster Bank New Britain, CT for Celerit of Little Rock, Arkansas
• Provide the EMV Technical Guidance to non EMV experienced Bank Personnel for the Certification effort to move to the Production environment.
• Oversee the Test Cases/ Test Script and the execution of such on Diebold ATM Machines running the NCR Aptra Edge Operating System.
• Act as Liaison between the Bank staff and the Card Companies with respect to EMV Data Tags and Values.
• Dialogue with the EMV ATM Test utility provided by FIS for the Certification effort.
• Training mini sessions on the EMV Function processes.
• Management updates with respect to Test efforts and explanations of Issues that are roadblocks to the Successful
June 2016-March 2017 HSBC Bank Buffalo, New York, Buffalo, New York
ATM QA Test Lead
Perform HSBC ATM Account Cardholder Testing on newly Purchased Diebold ATMs utilizing proprietary HSBC Operating System Software soon to be deployed to the Production environment.
• Create Test strategies and write Test Plans in the HP ALM QC Tool for Team Testing efforts.
• Act as a SME for the EMV enhanced Base 24 Transaction messaging for other Team members.
• Write up the Problem Defects found during the Test phase for analysis and resolution by the Development Teams.
EDUCATION -Current Associates in Science
St John's University - Jamaica, New York, United States - Associates in Science
1999 - Mercer Tech. School Atlanta, Ga - A+ /MCP Certified - Atlanta, Ga.
SKILLS
Point of Sale POS Retail - Credit Card Bank Card
EMV Chip Card Certification - Diebold System
ATM Testing
Ingenico - PinPad Multiple Models Testing
WORK EXPERIENCES -
Testing and push to Production numerous Large Software Releases in Large Enterprise Retail (Big Box Retail) - The Home Depot
Ingenico PinPad Testing
Certification and Switch to the Production environment of approximately Two Dozen Banking Institutions
EMV POS Certification for 3 Top ranked POS Acquirers -
Base 24 ISO 8583 Messaging Protocol on Tandem
Banking - Financial Transactions - Bank Client Pre-Production Testing set-up, Testing and switch to Production. Test efforts also includes ATM Enhanced Check Deposit Processing (Check Imaging)
Testing Efforts / Cycles
EMV Certifications, UAT, Unit Testing, Regression, Systems, and Integration
Test Tool utilities include 9 yrs. of HP Quality Center (now HP/ALM) usage for Test Case Creation and editing
Highly experienced with Paragons Fastest, ATMulator and the Visa Test System utility
Defect tracking tools - HP Quality Center / ALM and JIRA
Contact this candidate