Supply Chain Customer Service
Resume:
Howard W. Boyd III
Oklahoma City, OK 73111 US Day Phone: 405-***-****
Mobile: 405-***-****
Email: ad8054@r.postjobfree.com
Availability: Open
Job Type: Permanent
Work Schedule: Full-Time
Desired locations:
United States - OK - Oklahoma City
Work Experience:
OU Health Supply Chain
700 NE 13th Street
Oklahoma City, OK 73104
02/2021 – 07/2024
Salary: 20.04 Per Hour
Hours per week: 40
Duties:
Under general supervision, received, warehoused, couriered, and delivered general, medical, and surgical supplies and equipment throughout various healthcare settings. Also performed advanced supply chain duties such as receiving purchase orders or transporting supplies in vans and cargo trucks.
• Delivered supplies and packages to various nursing units, clinics, and other locations utilizing appropriate signature technologies.
• Answered phone calls and emails and responded to customer service requests in a timely manner.
• Performed issues and credits in the Materials Management Information System
(MMIS), ensuring the cost of the items are allocated appropriately.
• Assisted with cycle counts and physical inventories.
• Utilized various computer technologies such as handhelds, package scanners, and software programs.
• Maintained a clean and organized workspace.
• Assisted with training Supply Chain staff.
• Received purchase orders in the MMIS
• Shipped outbound packages utilizing appropriate shipping methodologies.
• Verified incoming and outbound shipments for accuracy.
• Resolved order discrepancies while adhering to department policy and procedure.
• Couriered fixtures, furniture, equipment, packages and supplies in vans and cargo trucks to the correct destination, using appropriate signature technologies.
• Checked various supply locations for product expiration dates and removal according to policy.
• Assisted with special projects.
Knowledge, Skills and Abilities:
• Typing, use of computers, computer software, and the ability to learn software applications necessary in the performance of typical work.
• Proficiency in utilizing the MMIS.
• Knowledge of general office equipment such fax machines, copy machines, and printers. Ability to work in a busy, high-pressure environment.
• Ability to communicate effectively with all stakeholders to include coworkers, management, and clinical Demonstrated proficiency in English, both written and verbal, including active listening. Demonstrated proficiency in customer service and problem solving.
Supervisor: Stephanie Thompson 405-***-****
Okay to contact this Supervisor: Yes
OU Supply Chain
1200 Everett Drive
Oklahoma City, Ok 73104
9/2018 – 12/2020
Salary: 15.98 Per Hour
Hours per week: 40
Duties:
● Received and checked-in all product and equipment by packing slip and purchase order.
● Documented all receiving via computer or control log.
● Helped direct the workflow in the receiving area, setting priorities and meeting deadlines for the receiving function.
● Replenishment of picking locations.
● Assisted purchasing personnel or accounts payable in researching receiving discrepancies.
● Prepared goods and shipping documents for outgoing shipments, including outbound cross docked freight.
● Kept receiving area, warehouse shelves and aisles clean, organized, and free of hazards and obstructions, while maintaining cleanliness and organization of warehouse storage areas.
● Maintained material handling equipment and reported potential problems.
● Advised warehouse supervisor of out-of-stock items upon discovery.
● Restocked received product into warehouse assigned stocking locations rotating stock as needed.
● Practiced and adhered to the “Code of Conduct” philosophy and “Mission and Value Statement” and followed all safety policies and procedures.
● Performed other duties as assigned.
● Communicated clearly and concisely
● Established and maintained long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
● Worked effectively with others.
● Demonstrated proficiency in Microsoft Office applications.
● Demonstrated knowledge and understanding of organizational policies, procedures and systems.
● Performed basic mathematical calculations, balanced and reconcile figures, punctuated properly and spelled correctly.
● Operated forklift vehicle and motorized pallet jack. Supervisor: Margaret Herrera 405-***-**** ext. 52108 Okay to contact this Supervisor: Yes
Robinson Janitorial
14613 N. May Ave
Oklahoma City, Ok 73134
8/2006- 12/2018
Salary: 900.00 UDS Per Month
Hours per week: 20
Duties:
● Operating power equipment and accessory tools, such as the wet-dry vacuum, scrubbing and buffing machines, rug shampooer, hand tools, floor mops, treated dry mops, sponges, brushes and brooms.
● Maintain bathroom, hallways, stairways, and office areas. Perform moderate lifting up to 50 pounds, continuous standing, bending, stooping, walking, and climbing stairs.
● Maintenance of floors using heavy duty cleaning equipment, cleaning baseboards, sweeping, mopping, scrubbing, stripping, refinishing, buffing, vacuuming carpets.
● Spot mopping areas; clean offices, lobby, and recreation rooms.
● Empties trash, replace can liners, transport refuse and trash to established collection points.
● Replenishes supplies of paper towels, toilet paper, and soap where dispensers.
● Cleans restrooms to appropriate standards. Cleans storage cabinets, counters, and elevators, windows, and window ledges, mirrors, glass doors and other glass surfaces.
Accomplishment:
● Successfully suggested to owner due to increased tile area, the benefit in purchasing a floor scrubber, to improve work efficiency.
Related Skills:
● Propane buffer
Supervisor: Duania Robinson 405-***-****
Okay to contact this Supervisor: Yes
Jasco Products Company
10 E. Memorial Rd.
Oklahoma City, OK 73114 United States
5/2002 - 1/2017
Salary: 14.65 USD Per Hour
Hours per week: 40
Duties:
● Implement storage plans for assigned areas, safely moving product within warehouse assigned locations
● Inspect product load for accuracy and safely
● Oversee multiple product lines
● Monitor system control to assure consolidation of materials, adhering to maximizing space and easy access
● Coordinating staging of outgoing shipments on docking areas
● Rotate stock base on framework of warehousing plan
● Handles delivering and warehousing materials including fragile products
● Operation forklift, fueling, electrical or hydraulic lift
● Perform routine maintenance on vehicles or auxiliary equipment
● Performs all related duties as assigned
● Monitor work processes
● Perform general physical activities
● Provide professional, calm and courteous service to all internal and exterior customers Accomplishment:
● Successfully served as a team member in warehouse project that developed method of tracking workload to workload completion
Related Skills:
● Banding equipment
● Bridge plates
● Dollies
● Extended-reach forklifts
Supervisor: Cindy Bishop 405-***-****
Okay to contact this Supervisor: Yes
Winslow Associates
33rd & Broadway Edmond, Ok
9/1994 – 5/2001
Salary: 9.45 USD Per Hour
Hours per week: 40
Duties:
● Hand load mill wood cabinets
● Blanket wrap, build crates for material protection
● Build platforms within truck to secure load for shipment
● Drive delivery truck – 6 speed in-state and out-of-state delivery not exceeding 25,000 lbs.
● Operated forklift
Related Skills:
● Air stapler
● Nail gun
● Electric hand saw
United States Army
Defense Acquisition Radar Operator
6/1982 – 9/1992
Duties:
● Served as forward area alerting operator, using early warning radar systems for early defense detection for the US Army
Education:
Gordon Cooper Vo-Tech Center
Shawnee, Ok
Vocational Certificate or Credential - Basic Electricity - May 1982
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