Customer Service Sales Consultant
Resume:
Genesis Blumenshine
Ceres, CA *****
ad7zfe@r.postjobfree.com
Over 20 years of sales and customer service experience! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Sales Consultant
Men's Wearhouse-Modesto, CA
June 2022 to March 2024
• Greeted customers entering the store and conducted a brief interview to determine needs of the customer in order to provide a positive shopping experience
• Took accurate measurements for suit jackets, suit pants, and dress shirts in order to properly select product for presentation
• Achieved personal and store sales goals by applying amazing customer service and upselling techniques
• Handled store resets, merchandising and displayed items for purchase
• Followed all store housekeeping, maintenance and safety procedures
• Operated computerized POS and sales tracking system for all transactions, exchanges and returns
• Helped men of all ages to look and feel their best on their most important occasions Sales Specialist Flooring/Appliaces
Home Depot-Ceres, CA
March 2018 to April 2021
• Promptly greeted customers entering the flooring and appliance department
• Answered any and all customer inquires about products, sales and specials
• Helped customers to calculate square footage and total cost of materials needed for projects
• Measured and cut blinds and flooring for customers
• Scheduled flooring installation appointments
• Maintained order and cleanliness of flooring department and appliance department
• Met and exceeded monthly/weekly predeterminedsales goals
• Presented in-store demos on products, specials and do it yourself classes Business Owner/Operator
Bombshell Bows and Accessories-Modesto, CA
December 2005 to February 2018
• Sold decorative hair accessories, jewelry and purses made by hand
• Attended trade shows, car shows, craft shows and roller derby events to sell merchandise
• Set up and teardown of booths and tables
• Distributed business cards and swag bags to event attendees to promote business and sales
• Processed any and all types of payments, refunds and exchanges
• Performed B2B promotions and sales
Mary Kay Independent Beauty Consultant
Mary Kay-Modesto, CA
June 1998 to December 2004
• Consulted with customers to asses personal needs and receive orders
• Maintained records of orders and processed orders
• Provided excellent personal service
• Set up and displayed merchandise
• Packaged and shipped customers' orders
Education
Associate's Degree in Health and Human Services
Ultimate Medical Academy-Clearwater - Clearwater, FL September 2018 to February 2020
Skills
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Sales (10+ years)
• Direct Sales (10+ years)
• Conflict Management (10+ years)
• Social Media Management (10+ years)
• Outside sales (10+ years)
• Electric Pallet Jack (Less than 1 year)
• B2B Sales (10+ years)
• Planograms (10+ years)
• Assembly (10+ years)
• Cash register (10+ years)
• Merchandising (10+ years)
• Customer service (10+ years)
• Inside sales (10+ years)
• POS (10+ years)
• Upselling (10+ years)
• Direct sales (10+ years)
• Retail sales (10+ years)
• Customer support
• Computer operation
• Hospitality
• Supervising experience
• Computer graphics
• Construction
• Carpentry
• Production planning
Certifications and Licenses
Non-CDL Class C
Adult First Aid/CPR/AED
September 2021 to September 2024
First Aid Certification
Driver's License
Assessments
Forklift safety — Proficient
June 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Conscientiousness — Proficient
January 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Home health aide skills — Proficient
November 2021
Providing care to patients in a home setting
Full results: Proficient
Retail customer service — Proficient
December 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
January 2024
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
November 2020
Influencing and negotiating with customers
Full results: Proficient
Inside sales — Proficient
November 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer service — Proficient
November 2020
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Home health aide skills — Proficient
March 2024
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Cooking skills: Basic food preparation — Proficient December 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Management & leadership skills: Planning & execution — Proficient July 2024
Planning and managing resources to accomplish organizational goals Full results: Proficient
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Warehouse safety — Proficient
April 2022
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
August 2023
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• 20 Yrs. Customer Service Experience
• Direct Sales
• B2B Sales
• Cash Handling Experience with 100% Accuracy
• Excellent Verbal and Written Skills
• Professional and Organized
• Computer Literate
• POS
• Certified in Adult First Aid/CPR/AED
Contact this candidate