Quality Assurance Qa Automation

Shanthi Kiran Gatla

QA Automation Database API RPA

Email: ad7zeg@r.postjobfree.com

Contact: +1-432-***-****

Linkedin: https://www.linkedin.com/in/shanthi-kiran-gatla-61a9b533/

Looking for Corp to Corp Positions

Professional Summary

Over 15+ years of experience in Software Quality Assurance with extensive Web, Citrix, Desktop and Mobile Applications.

Experience in Functional, Automation, Performance, API, Database and Mobile Testing.

Expertise in Functional Automated tools like UiPath, Katalon Studio, Selenium (C#), Coded UI and UFT.

Experience in Automation of API Testing using Postman, Rest-Sharp and JMeter Tools.

A visionary with strong abilities in liaising with other functional heads for technology development to improve and execute plan, consistently tracking development against plan and seeking strategies for increasing efficiencies.

Experience in designing frameworks like UiPath RE, Specflow BDD and Cucumber BDD.

Experience in UiPath Orchestrator Administration and configuring RPA bots.

Expertise in creating Test Plans, Test Scenarios, Test Cases, Test Estimation, Test Review Log and Requirement Traceability Matrix using Azure Test Plans and Jira.

Responsible for collaborating with DevOps to integrate the automated tests in the CI/CD pipelines.

Expertise in writing SQL queries to perform backend data and BI Report data validations.

Expertise in setting up Jenkins, Azure-DevOps and GitLab with cloud Integration.

Worked on all phases of Software Development Life Cycle. Well versed with Software development (SDLC) and understanding of the principles and best practices of SCM in Agile, Scrum and Waterfall methodologies.

Participated in various phases of STLC right from Requirement Analysis, Test Integration & Automation, System, Designing, Defect Tracking, Debugging, Effort Estimation, Implementation, Deployment and Support

Experience in defining and implementing the standard operating procedures of the Quality Assurance team.

Responsible for Plan / Design / Test and Deploy of Technology / Networking infrastructure.

Extensive experience in managing & delivering projects, conducting business analysis to determine requirements and planning for network implementation at the enterprise scale

Domain expertise in Web, Security & Mobile Applications Testing, including Protocol Testing.

Has the ability to work within tight deadlines, analyse and conceptualize logically, a Self & a team motivator.

Quick learner, eager to learn and work on new technologies.

Excellent problem-solving skills with a strong technical background and good interpersonal skills.

Experience software integration, optimization and debugging on embedded RTOS.

Good exposure in Hospitality, Banking, Insurance and Networking domains

Technical Skills

Testing Tools

UiPath, Selenium, Appium, Postman, JMeter, Specflow, APEX, ASIA, ATM and UFT.

Project Management

Agile (Scrum), Jira, Confluence

Operating Systems & Cloud

Windows, UNIX, Android, QNX, Brew, Cisco IOS.

Databases

SQL Server, Oracle.

Test Management Tools

TFS, QC, ALM12, Jira.

Programming Languages

C#, Python, Perl, C, C++, JavaScript, Groovy.

IDE

UiPath Studio, Katalon Studio, UiPath Orchestrator, HP ALM

Video & Modem Tools

MPEG4, AVC, HTML5, Quick Time player, GSM & CDMA & LTE

Network Tools

VOIP, SIP, DSLAM, FTTx, Cisco

Education

Bachelor of Engineering – Osmania University, Hyderabad.

Certifications

Agile SAFe 5.1, SAfe 6.0

Work Experience

Client: Santander Consumer USA May 2019 - Till date Location: Dallas

Role: Team Lead, Individual Contribution

Santander Consumer USA is into financial services dealing with Auto financing solutions. It provided a complete solution for different types of Auto loans both Retail and Leasing for Individual and commercial businesses. It is currently also serving Chrysler Capital and Mitsubishi Motors NA as the service provider dealing with their Auto Financing solutions.

Domain Financial Services

Environment Selenium/C#, SQL Server, CodedUI, UiPath, JMeter, Specflow

Responsibilities

Involving migration of CodedUI scripts to RPI UiPath Automation Activities.

Ensured end-to-end software testing using different testing methodologies in various testing Applications including Web, API, Desktop & Mobile, identified defects, defined severity and prioritized each defect for resolution.

Reviewed project test and implementation schedules, monitored, documented, and reported the status of progress for each testing cycle and overall project to the clients through regular Scrum Meetings

Ensured SLAs for the processes are met as agreed upon with the client, developing action plans, implementing changes while managing process compliance with business rules & regulatory directives

Suggested technology-based solutions for enhancing functional efficiency and achieving business excellence.

Interacted with team members to ensure smooth progress of project work; ensured adherence to quality norms throughout the implementation process.

Participated in requirements gathering including interacting with users, managed various technical aspects such as Test scripts design, coding, monitoring critical paths, and taking necessary appropriate actions.

Analyzed and suggested alternative solutions to enhance existing framework.

Involved in script migration of UFT Framework to Selenium with Coded UI Framework.

Designed common Framework to support API Testing (Rest Sharp), Web (Selenium C#), Database applications.

Integrated API’s to JMeter tool to perform both Performance and Functional Testing.

Involved in Creating new Specflow BDD framework for Dealer Portal Application.

Responsible for designing reusable scripts and integrating to Framework to minimize duplications of efforts. Defined and implemented the standard operating procedures of the Quality Assurance team.

Client: Viscare Inc Nov 2018 – May 2019

Location: Dallas

Role: Individual Contribution

Viscare is a comprehensive platform for Home Health Agencies. It provides efficient clinician scheduling and management tools, provides real time visibility into patient care and improves communication between all involved parties. The customized web and mobile applications help home health agencies manage their clinicians and providers more effectively, thereby make patient care decisions with real time information. The Agency Platform consists of three Applications, one Web based application for Agency Admin for Complete Referral and Clinician Management, and two Mobile Applications one for Scheduling and another for Reporting to be used by the clinicians and the doctors

Domain Health Care Solutions

Environment Selenium/C#, SQL Server, Appium, Maven

Responsibilities

Deployed Automation Test Framework to complement the current manual testing

Implemented a hybrid framework to supports multiple Operating systems (Android & IOS) and environments (Chrome, Firefox)

Execution of Regression and functional testcases for all sprint and production releases

Reporting defects through JIRA and tracking and updating the same.

Updating and adding new automation testcases and reducing manual testing requirements

Maintenance and execution of automation scripts

Updating the test results and preparing a QA release notes with updated tickets and issue fixes

The Implementation Uses POM where individual modules are divides page wise and all the testcases are implemented.

Developed a POC for E2E cases for referrals to cover the functional areas of the application

Employer: CIT Solutions Pvt Ltd June 2012 – October 2018

CIT Solutions Pvt. Ltd. was founded in 2010 with the mission of delivering IP based Advanced Communications and Content Delivery Services to Captive Subscriber Base over robust Broadband Access Network. CIT has expertise in designing, integrating, implementing and maintaining fiber optic based future-proof access network infrastructure and integrating multiple services over fiber optic network for residential, commercial and enterprise subscribers. CIT deploys FTTH network in green field projects and provides voice, video, data, security surveillance and value added and emerging services.

Project : CIT Billing and Bandwidth Management System (CMS)

Role: Solution Architect, QA.

The Billing and Bandwidth Management System consists of two main parts a ISP admin side where it works as a customer management system, where customer accounts can be created, and their billing and payment records are maintained. The Bills are generated monthly based on the services subscribed by the Customer. And the Customer facing side where the customer can access his service information, bills, make payments,

Domain ISP and VOIP Service Provider

Environment Katalon Studio, Java, Groovy Script, Inventum Management System, Cisco IOS

Responsibilities

Tested and Deployed the Automatic Billing and Bandwidth Management system for the ISP

Involved in deploying the Test automation Framework for the System to be used by the ISP’s.

Execution of regression testing to check individual billing details and matching the same with the Finance team reports.

Adding automation testcases for additional services and modifications added

Regression testing is done to check all the individual customer bills and they are matched with the customer subscriptions and bill payment reports.

Generating reports with discrepancies so that the bill generation can be rerun for the customers with issues

Giving go ahead for sending bills for individual customers

Customer recorded are checked for meeting Advanced Tax payments and meeting TRAI recommendations

Project : CIT Service Ticket Management System

The Service ticket Management system consists of managing customer service requests, New Service Requests, Service Disruption Tickets and Service Downtime Reporting and Managing the Service Engineers deployed

Domain Service Provider

Environment Katalon Studio, Java, Groovy Script, MySQL,

Responsibilities

Tested and Deployed the Service ticket management system

Execution of functional and regression testing for the ticket management system.

It was a hybrid system, where the service tickets are updated by the service engineer and traced by the admin, and once the service disruption is resolved, automatic credit for the service disruption is processed,

Testing involved in checking various user profiles Call Center Attendant, Service Engineer, Admin

Written SQL Queries to check Modifications based on the authorization levels

Project VOIP Billing Solution and CDR Generation

Role: Solution Architect, Individual Contribution.

The VOIP Billing involves in verifying checking the Voice Call billing can verifying the same with the CDR’s generated by the PBX and also the bill generated by the Service provider and the charges for the individual subscriptions

Domain VOIP

Environment VOIP Server, PBX, Java, Selenium

Responsibilities

Tested and deployed the VOIP Billing solution for customer calls,

It involved in verifying and validating individual calls with the service prodder report, CDR’s from the PBX, and the subscriber telephone number from the customer management system.

Each individual bill is validated for the CDR billing so that no individual calls are missed

TRAI Regulation dictates maintaining call records for 90 days for LI verification, so individual call matching and validating it very important

Tickets are raised for all issues and reported to the service provider for wrong billing, for the PBX provder for CDR issues and Finance team for Billing issues

Employer: Qualcomm India Pvt Ltd. June 2007 – May 2012

Project : QTV Streaming

Role: Individual Contribution.

APT MM Video Team provides video support for various PL’s (target Builds) that get released to the various product lines. QIPL Video Team Supports the target Build Release by new Feature development and testing, build multimedia integration testing

Domain Multimedia Streaming

Environment Perl, APEX, ATM, QXDM

Responsibilities

Preparing testcases for QTV Streaming based on the target and the Support for the target

Preparing the test content for the target,

Deploying and maintaining the media streaming servers

Executing regression, and function testcases at VU and SU Level

Raising test cases in CRMDB. And following up with the Developer team for issue fixes and updating the release notes.

Executing all the Manual and Automation testcases for the target

Project : SU Regression

Role: Team PoC.

SU Regression team was a new team formed to complement the existing Multimedia test team to perform Daily Regression. The Regression cycle at Qualcomm for Multimedia for a release was around 3 month and multiple issues were creeping in after the regression is complete as the release date approached. And most of them are due to the fact that all multimedia (Audio, Camera, Camcorder, QTV, Streaming) are interlinked. And it was the job of the SU regression team to find these issues after the integration build is delivered before handing over to the Multimedia test team.

Domain Mobile Devie Testing (FFA).

Environment Perl, APEX, ATM, QXDM

Responsibilities

Coordinate with Multimedia Team and Prepare Updated Testcases for SU Regression

Distribute the tasks among SU Team members to complete the SU Regression in the same day.

Report the Defects to the Development team and the integration team and get appropriate CR’s raised.

Coordinate with Integration team to get the builds released on time to the SU Regression team.

Consolidate the Teams Test results and prepare final release report to get the build released.

Coordinate with the Materials team and make sure all are using the correct versions of the Hardware and Firmware before starting the tests.

Execute QTV and Streaming tests.

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