Customer Service Package Handler

Felisicia Wiggins 704-***-****

Objective

Seeking a full-time, long-term customer service position where I can utilize my extensive experience in customer service, home healthcare, and logistics. Education

North Stanly High School

Work Experience

Stroud’s Flowers

Customer Service

2019 - 2024

• Assisted customers with their floral needs, ensuring high satisfaction and repeat business.

• Handled customer inquiries, orders, and complaints efficiently.

• Managed sales transactions and maintained accurate records. Moss Windows

Glass Window Maker

2019 - 2021

• Fabricated and installed glass windows according to specifications.

• Ensured quality control and adhered to safety standards. Holly Homecare

Home Healthcare Assistant

2017 - 2020

• Provided personal care and assistance to patients in their homes.

• Monitored and recorded patients' conditions and reported changes to supervisors.

• Assisted with daily activities, medication administration, and mobility support. Bonded Warehouse

Forklift Driver & Delivery Package Handler

1997 – 2017

• Operated forklifts to load and unload goods.

• Ensured timely delivery and accurate handling of packages.

• Maintained inventory records and ensured compliance with safety regulations. Skills

• Excellent customer service and communication skills

• Proficient in handling customer inquiries and resolving complaints

• Experience in healthcare assistance and patient care

• Skilled in forklift operation and warehouse logistics

• Ability to work independently and as part of a team

• Strong organizational and time management abilities References

Available upon request.

Contact this candidate