Bartender, Cocktail Server, Executive Assistant

Sophia Nguyen

ad7z0g@r.postjobfree.com 408-***-**** linkedin.com/in/nguyen-sophia/

About Me Section

Strategic and results-driven, bi-lingual, self-motivated individual with over 5 years of excellent customer service. Follows approved procedures and dedication to providing enthusiastic and dynamic service to the public.

Skills

Communication Problem Solving Organization

Leadership Time Management Customer Service

EDUCATION

De Anza College - Cupertino, CA Graduated: Spring 2017 Associates Degree in Medical Assistant

WORK EXPERIENCE

Caesars Palace - Cocktail Waitress - Las Vegas, NV July 2024 - Current

● Efficiently manage orders and deliver cocktails/beverages to guests in a busy casino setting

● Use knowledge of cocktail recipes to assist bartenders and recommend beverages to customers

● Handle cash and credit transactions, closing out tabs and balancing cash drawers

● Maintain cleanliness and organization of the bar area, complying with health and safety regulations.

Caesars Palace - Poker Dealer - Las Vegas, NV June 2023- July 2024

● Cash Game Specialist dealing: No Limit Holdem; PLO Omaha; Mixed Games

● Perform in daily No Limit Holdem Tournaments

● Manage efficient dealing of at least 15-20 hands per down

● Multitask and execute other Poker Attendant duties and front desk assistance Sam’s Town Casino - Cocktail Server - Las Vegas, NV May 2023 - July 2023

● Stock work areas

● Taking orders and recommending beverages based on their taste and preferences

● Checking the identity proof to make sure customer can legally order alcoholic beverages

● Working in collaboration with team members

● Serve and refill complimentary beverages to guests REAL Broker - Front-desk Receptionist - Las Vegas, NV August 2022 – May 2023

● Conduct daily assignments and prepare reports for Office manager

● Schedule team and one-on-one meetings with agents

● Operate computer systems to enter data

● Performed office duties (i.e ordering and stock up on office supplies, delivering records) Mars Lounge –Waitress/Cocktail Server - San Jose, CA February 2021 – July 2022

● Warmly and graciously greet all patrons upon arrival.

● Thank guests as they leave and invite them to return

● Seat guests based on guest preferences and balancing of customer flow in service stations

● Handles cash and credit card transactions

● Upon seating, offer guests a menu and inform them of their server’s name

● Inspect the table proper presentation and completeness

● Clean counters and prepare tables for the next patrons

● Take and prepare drink orders

● Host and upsell bottle service for VIP guests

SKILLS

Technical Skills: Microsoft Office (Word, Excel, PowerPoint), G-Suite (Docs, Sheets, Slides) Languages: English and Vietnamese

Tam Card, Health Card and Sheriffs Card

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