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Customer Service Los Angeles

Location:
Los Angeles, CA
Posted:
August 13, 2024

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Resume:

Vera Guadalupe

San Pedro, California

310-***-****

ad7xth@r.postjobfree.com

PROFESSIONAL PROFILE

Seeking a Customer Service Position in a company I can grow with.

CORE STRENGTHS:

Bilingual English and Spanish

Detail Oriented

Dependable

Business Office

Self-Supervised

Clear Communication

Hard worker

Time Management

Customer Relations

EMPLOYMENT HISTORY

In Home Supportive Services, Los Angeles, CA Caregiver May 2017 to December 2023

Care for individuals, prepared light meals, grocery shopping, and light housekeeping

CPR/First Aid; Administer Oral Medications; Positions Patient Properly; Basic Hygiene

Incontinence Care; Toileting Patients; Bandaging/Wound Cleaning

Massage; Range of Motions Exercises; Emotional Support; Personalized Treatment Plans

Equipment Sterilization

Prepared and maintained reports of patient progress

Participated in yearly case review for Patient

Coaster Company of America, Santa Fe Springs, CA Call Center Agent April 2012 to December 2012

Computer Literate: Microsoft Word/Excel/PowerPoint; Software, Internet Savvy; Customer service

Answered phones, took orders, transferred calls

Negotiated and arranged transportation of goods with shipping and freight companies.

Clerical Administration; Front Desk Reception; Appointment Scheduling; General Office Machines

Multi-line Phone; Phone Etiquette; Computerized Scheduling; Switchboard;

Typing 30+WPM; Data Entry; Alphanumeric Filing; Email; Documenting/Recording Information

Diverse Customer Population; Relay Messages Accurately; Generate Weekly/Monthly Reports

Prepared bills of lading deliveries to customers.

EDUCATION

High School Diploma Huntington Park High School Huntington Park, California

General Education East Los Angeles Community College Monterrey Park, California

Business Office Administration UEI Huntington Park, California



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