Vera Guadalupe
San Pedro, California
ad7xth@r.postjobfree.com
PROFESSIONAL PROFILE
Seeking a Customer Service Position in a company I can grow with.
CORE STRENGTHS:
Bilingual English and Spanish
Detail Oriented
Dependable
Business Office
Self-Supervised
Clear Communication
Hard worker
Time Management
Customer Relations
EMPLOYMENT HISTORY
In Home Supportive Services, Los Angeles, CA Caregiver May 2017 to December 2023
Care for individuals, prepared light meals, grocery shopping, and light housekeeping
CPR/First Aid; Administer Oral Medications; Positions Patient Properly; Basic Hygiene
Incontinence Care; Toileting Patients; Bandaging/Wound Cleaning
Massage; Range of Motions Exercises; Emotional Support; Personalized Treatment Plans
Equipment Sterilization
Prepared and maintained reports of patient progress
Participated in yearly case review for Patient
Coaster Company of America, Santa Fe Springs, CA Call Center Agent April 2012 to December 2012
Computer Literate: Microsoft Word/Excel/PowerPoint; Software, Internet Savvy; Customer service
Answered phones, took orders, transferred calls
Negotiated and arranged transportation of goods with shipping and freight companies.
Clerical Administration; Front Desk Reception; Appointment Scheduling; General Office Machines
Multi-line Phone; Phone Etiquette; Computerized Scheduling; Switchboard;
Typing 30+WPM; Data Entry; Alphanumeric Filing; Email; Documenting/Recording Information
Diverse Customer Population; Relay Messages Accurately; Generate Weekly/Monthly Reports
Prepared bills of lading deliveries to customers.
EDUCATION
High School Diploma Huntington Park High School Huntington Park, California
General Education East Los Angeles Community College Monterrey Park, California
Business Office Administration UEI Huntington Park, California