Marci Gutierrez
Covina, CA
ad7xo1@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Referral Coordinator
Dr lakshman. Makandura-West Covina, CA
March 2024 to Present
Expediting patient referrals to specialty offices
Completing referral requests as needed
Faxing and sending medical records to our various departments for processing Proven work experience as a Referral Coordinator or similar role Strong customer service focus
Effective verbal and written communication skills
Teamwork orientation
Relevant training and/or certifications as a Referral Coordinator Front Desk Agent/Night Auditor
Spring Hill Suites-McKinney, TX
August 2023 to November 2023
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
Housekeeping
The Ritz-Carlton-Santa Barbara, CA
January 2023 to August 2023
fixing the sheets.
Housekeepers handle light cleaning needed for the upkeep of homes as well as commercial buildings, such as offices, hotels, and hospitals. Typically they'll replace bedding, clean rooms, halls and bathrooms, vacuum, sweep, mop, cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture.
Warehouse Associate
Amazon.com-Riverside, CA
October 2021 to June 2022
General Merchandise Associate
Target-Menifee, CA
November 2019 to July 2021
greeting customers, stocking shelves, organizing displays, taking inventory, and assisting in sales. serve as cashiers, as well.
Referral Coordinator
pervaiz channah & associates-Murrieta, CA
January 2019 to October 2019
• Answering telephones
• Welcoming patients
• Updating and filing patient medical records
• Taking medical histories
• Explaining treatment procedures to patients
• Preparing patients for examination
Transmitting prescription refills as directed
referralappointments
Sendingreferralforms to health records
fax referrals to specialists
answering phone calls, transporting patients to specific facilities, multitasking
deal with multiple patients in various stages of the approval process Caregiver/Personal Assistant
Comfort Keepers-Temecula, CA
January 2019 to January 2019
Light housekeeping
meal preparations
change diapers
assist client with changing clothes
laundry
making bed
helping with medications
Medical Assistant
Aspen Medical Group
September 2018 to December 2018
• Pediatric Vitals
• Injection on ages (0-30)
• EHR
• Insurance Verification
• Patient charting/Rooming patients
• Assisting doctor with minor procedures
Packer
DMSI Staffing
April 2016 to August 2017
• Mark and label containers, container tags, or products using marking tools.
• Count products and materials.
• Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
Crossing Guard
Menifee Union School District-Menifee, CA
April 2016 to October 2016
• Direct or escort pedestrians across the street.
• Stopping traffic as necessary
• Communicate traffic and crossing rules and other information to student and adults.
• Direct traffic movement or warning signs.
Education
Diploma in Medical
UEI College - Riverside, CA
September 2018
High School Diploma
Paloma Valley High School - Menifee, CA
Skills
• EKG (Less than 1 year)
• HIPAA (Less than 1 year)
• team player (Less than 1 year)
• testing (Less than 1 year)
• training (Less than 1 year)
• Pediatrics
• Phlebotomy
• Front Office
• EMR
• Medical Records
• Scheduling
• Scheduling
• EMR
• Word
• Time Management
• Medical Records
• Experience Administering Injections
• Patient Care
• Venipuncture
• Medical Office Experience
• Vital Signs
• EMR systems
• eClinicalWorks
• Customer service
• Cash handling
• Front desk
• Guest services
• Typing
• Hospitality
• Hotel experience
• Sales
• Medical terminology
• Personal assistant experience
• HIPAA
• Vital signs
• Pediatrics
• Laundry
• Medical records
• Windows
• Cash register
• Documentation review
• EMR systems
• Childcare
• ICD-10
• Office experience
• English
• Communication skills
• Computer skills
• Medical Scheduling
• Insurance Verification
Certifications and Licenses
Driver's License
CPR Certification
January 2023 to January 2026
Certified Medical Assistant
Present
Medical assistant diploma
BLS Certification
January 2024 to January 2026
First Aid Certification
Additional Information
Skills Summary:
To achieve a Medical Assistant position in a professional environment where I may further utilize my education, training, skills and ability to grow professionally and become an asset to your facility. I am a versatile team player who listens well and communicates effectively. Skills:
Vital signs
Auto Clave
Bandaging
Injections
OSHA/ HIPAA
Capillary puncture
spirometer testing
Surgical Scrubs
EKG
Audiogram
Surgical Tray Setup
Urinalysis
Glucose Testing
Snellen Chart
Lab procedures
Venipuncture's