Security Officer, Customer Service

Supervisor of Security

Irving, TX ***** ad7x62@r.postjobfree.com - 214-***-****

I am looking for a job that will challenge me and allow me to utilize my talents and knowledge to learn and grow with an organization . WORK EXPERIENCE

Supervisor of Security

Maltos Security Group

Dallas-Fort Worth, TX

April 2018 to Present

Supervising 12-17 officers a day ensuring that all post at DFW Airport are filled 24/7 . Exit doors, portals, ramp etc .

Perform terminal security patrols of areas including but not limited to sterile areas, employee portals, Skylink stations, baggage claim areas, parking garages, curbside and terminal ramp areas. Perform roving security patrols of areas including but not limited to AOA fence line and gates, cargo and hangar areas, airport Board buildings, and critical infrastructure sites.

Immigration as a translator

Prospect Airport Services

Irving, TX

May 2015 to April 2018

Providing a positive first impression and efficiencies in boarding and disembarking aircraft are critical to the success of a positive travel experience.

Helping with tickets and assisting gate agents and passengers with checking in, checking their bags, assisting unaccompanied minors and passengers with special needs and boarding and disembarking aircraft. Also handling seat assignments, collecting boarding passes, and verifying passenger manifests.

Problem solving skills and exemplary customer service. Reads through or listens to material in one language, ascertains understanding of the meaning and context of that material, and converts it into a second language, making sure to preserve the original meaning. Baggage Handler/Door Guard

Prospect Airport Services

Irving, TX

September 2015 to February 2016

Clearing baggage claim carousels of baggage

Assisting customers with baggage

Taking baggage through the customs process

Making sure customers don’t try to enter exit doors Giving direction and assistance as needed .

Guarding Customs exit door and watching as customers come out Cabin Cleaner

Air Service Company

Irving, TX

March 2014 to June 2014

Quick efficient turn-arounds and clean airplanes are critical to on-time performance and customer satisfaction.

From water/lav services to aircraft ground handling, to baggage handling, it takes a well-oiled team of dedicated professionals to consistently make that happen with no delays.

Maintaining a perfect ramp safety record with no accidents resulting in an aircraft delay.

EDUCATION

Nursing Africa medical colleg

Mandela High School - Addis Ababa

SKILLS

One-year nursing college experience bed making CPR and instrumental cleaning

services medical cleaning

ADDITIONAL INFORMATION

SKILLS

Panctual.

Friendly desolation.

Costumer service.

Hardworking computer EXL Microsoft word Excel

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