Human Resources Quality Assurance

CURRICULUM VITAE

Position applied: Suitable Management Position

Administration and Human resources professional with over 20 Years of experience in Human resources, Administration and Teaching in various organizations. Worked in Telecom, Hotel management and Educational sectors in various capacities. Highlight of career includes managing Nokia Siemens workforce of 200 direct staff and over 200 contract staff, as well as managing administration at Gnanadeepam Matric Higher Secondary School, Salem District. Responsibilities included but not limited to recruitment, quality assurance of staff with appropriate global approvals, promote employee initiatives, appointment of external consultants to hire contract staff, coordinate increments and promotions of all staff, communication to all staff levels, Staff training, career growth and development, counsel and assistance to employees at all levels in accordance with company's policies and procedures as well as relevant legislation, co-ordinate the design, implementation and administration of human resource policies and activities to ensure the availability and effective utilization of human resources to meet the company's objectives. Key role in obtaining opening permission order for Higher Secondary upgradation of Gnanadeepam Matric Higher Secondary School from Directorate of Matriculation Schools, Tamil Nadu in 2018 as well as Directorate of Town and Country Planning approval for the school. Involved in promotion of football, hockey and athletics among students including co-ordination of participation in Tamil Nadu Zonal, District, Divisional and State level football Tournaments. Previously handled recruitment and staff welfare activities as HR Manager at Vitae International, Coimbatore. Currently working as HR Consultant at ARCK Enterprises, Coimbatore.

Applicant Details – Personal

Name Devaraj M

Address 27, Elango Ngar,

Sivanandhapuram,

Coimbatore-641035

Phone (91-848*******

E-mail ad7wk1@r.postjobfree.com

Place of birth Nagercoil, Tamil Nadu

Date of birth April 1976

Nationality Indian

Gender (M/F) Male

Marital status Married with two children

Educational Qualifications

1993 CBSE Xth, Bharthiya Vidya Bhavan, Ernakulam.

1995 Higher Secondary (P.D.C), St. Alberts College, Ernakulam. 2001 B.Sc. Catering Science and Hotel Management, Bharathiar University. 2010 PG Diploma in Industrial Relations and Personnel Management,Ernakulam. 2019 MA History, Periyar University.

Languages and proficiency level:

English, Hindi, Tamil & Malayalam – Fluent

Career profile and Positions held:

2021 Feb-Till date:Manager HR,KGiSL Educational Institutions,Coimbatore 2020 Feb- Feb 2021 : HR Consultant, ARCK ENTERPRISES,Coimbatore 2019 Apr- Feb 2020 : Manager HR, Vitae INTERNATIONAL,Coimbatore 2014 July-Mar 2019 : Manager Administration & HR, GNANADEEPAM SCHOOL,Salem 2012 Dec-Jun 2014 : HR & Admin Personnel, TOWER VISION INDIA PVT LTD, Kochi 2010 Jul- Nov 2012 : Officer Manager, NOKIA SIEMENS NETWORKS PVT LTD,Kochi 2009 Dec-Jul 2010 : Admin & HR Focal Point, ALCATEL LUCENT PVT LTD, Kochi 2006 May-Dec 2009 : Faculty cum Academic Coordinator, A.M.S,Kochi 2003 Oct- Apr 2006 : Manager Operations, FORT HOUSE, Kochi. 2002 Aug- Oct 2003 : Executive Housekeeper, AVION, Mumbai. 2021 Feb-Till date: KGiSL Educational Institutions, COIMBATORE Manager HR:

● Develop and implement HR strategies aligned with the institution's goals and objectives.

● Conduct workforce planning and analysis to ensure optimal staffing levels.

● Monitor and report on HR metrics and trends to senior leadership. Recruitment and Selection:

● Oversee the recruitment process, including job postings, candidate screening, interviewing, and onboarding.

● Collaborate with department heads to identify staffing needs and develop job descriptions.

● Implement strategies to attract and retain top talent in education and administration roles.

Employee Relations:

● Serve as the primary point of contact for employee concerns and grievances.

● Foster a positive and inclusive work environment.

● Implement conflict resolution and mediation processes. Performance Management:

● Develop and manage performance appraisal systems.

● Work with supervisors to set performance goals and provide feedback.

● Identify and address performance issues and implement improvement plans. Training and Development:

● Assess training needs and develop professional development programs for staff.

● Organize workshops, seminars, and training sessions.

● Ensure compliance with continuing education requirements and certifications. Policy Development and Compliance:

● Develop, update, and enforce HR policies and procedures.

● Ensure compliance with employment laws and regulations.

● Maintain and update the employee handbook.

Compensation and Benefits:

● Oversee the administration of employee benefits programs.

● Conduct salary benchmarking and develop competitive compensation structures.

● Manage payroll processing and ensure accuracy.

HR Administration:

● Maintain employee records and ensure data integrity.

● Oversee HRIS (Human Resource Information Systems) and ensure efficient utilization.

● Prepare and manage HR budgets.

Health, Safety, and Well-being:

● Implement health and safety programs and ensure a safe working environment.

● Promote employee wellness initiatives.

● Manage leave and absence policies, including FMLA and other leave entitlements. Diversity and Inclusion:

● Develop and implement diversity and inclusion initiatives.

● Promote an inclusive culture that respects and values diverse perspectives.

● Monitor and report on diversity metrics.

2020 Feb-Feb 2021: ARCK ENTERPRISES, COIMBATORE

HR Consultant

● Initiate and lead human resource programs.

● Conduct research through various methods to identify a problematic situation or find the cause.

● Provide advice and recommendations to Management for resolution of daily issues.

● Formulate strategic and practical plans to address human resource matters.

● Oversee recruiting, training and management of personnel.

● Devise plans and techniques to drive change and culture management.

● Assist in the development and integration of policies.

● Select and implement suitable HR practices.

● Help establish control systems for compliance with business methods and HR practices.

● Review systems and processes and make modifications to address issues.

● Refurbish knowledge of advancements in the field and present new ideas.

● Advising management on the administration of human resources policies and procedures

● Developing, revising, and implementing HR policies and procedures

● Ensuring HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations.

● Conducting audits of HR activities to ensure compliance

● Presenting training sessions related to specific HR programs. 2019 April-Feb 2020: VITAE INTERNATIONAL, COIMBATORE Manager HR

Human Resources:

● Update current and design new recruiting procedures.

● Supervise the recruiting team and report on its performance.

● Keep track of recruiting metrics.

● Implement new sourcing methods.

● Research and choose job advertising options.

● Coordinate with department managers to forecast future hiring needs.

● Stay up-to-date on labor legislation and inform managers about changes in regulations.

● Build the company’s professional network through relationships with HR professionals, colleges and other partners.

● Communicate with clients to get a clear view on their hiring needs and organizational goals.

● Research into competitors and market place.

● Define job description and document specifications.

● Identify prospective candidates using a variety of channels.

● Conduct confidential interviews.

● Present shortlisted candidates.

● Present detailed candidate profile summaries.

● Build long-term client relationships.

● Research and develop recruiting leads.

● Develop a sustainable candidate lead strategy.

● Responsible for staff welfare activities as well. 2014 July-Mar 2019: GNANADEEPAM MATRIC Hr.SEC SCHOOL, SALEM Manager Administration & HR

Human Resources:

● Recruitment and maintain database, screening resumes, scheduling of Interviews.

● Freezing the final round of interview, reference checking & verification, salary negotiation.

● Fixation of salary and designation, issuing of Offer Letter and Appointment letter.

● Exit Interview and Issuing Relieving Letters & full and final statement of existing employees.

● Standardized the joining formalities process of new employees.

● Making Induction of the new employees to make them aware of the organization policies, procedures, facilitating their interaction with different functional heads of the different departments.

● Handling various issues/queries, complaints, grievances, disputes related to various Departments.

● Monitoring Selection Process, Placement, Increments, Promotion.

● Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals.

● Organize Training programs on various levels of employees as per requirements.

● Maintain Leave Details (Half Day, Leave day, late days etc.) and forward it to the Correspondent for the further procedure.

● Salary Processing, Distribution of Salary & Wages Administration Administration:

● Welfare development and recreational activities, celebrating various events like

(Annual Day, Sports Day, Outdoor trips etc.)

● Housekeeping, General Office Administration, e.g. Genset Management, Drinking water facilitate management of electrical and mechanical, sanitary and plumbing, space management, minor repairs (Carpentry, masonry, furniture, painting etc.)

● Maintaining cordial relations with our associated service providers.

● Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly meetings.

● Handle recruitment and training of teaching and support staff.

● Create and implement admissions and registration procedures.

● Develop school policies and procedures and ensure appropriate implementation.

● Ascertain appropriate scheduling of staff and ensure that schedules are followed appropriately.

● Assist students in choosing between subjects and coordinate assessments and examinations.

● Coordinate the purchase of school materials and equipment and ensure timely and accurate delivery.

● Organize and facilitate the management of educational and social activities.

● Act as a point of contact for students, parents and staff’s grievance for addressing their needs.

● Manage school and operations including human resources, enrollment, compliance, and facilities.

● Direct teaching and operations staff, conduct performance evaluations; coordinate professional development training; conduct teacher training when implementing new curriculum; process payroll.

● Collaborate with the Board of Directors, parents, and staff to create an enhanced learning environment.

● Handling various liaison and statutory activities.

● Identify trends and issues in student development, teaching and compliance issues to avoid negative impact on the school or the families served.

● Promote and increase enrollment.

● Educate parents and train service providers about policies, procedures and quality care initiatives.

2012 December-June 2014: TOWER VISION INDIA PVT LTD, KOCHI HR and Admin Personnel

HR Duties

● Liaise with hiring supervisors for recruitment of job vacancies.

● Understanding the requirements thoroughly, and successfully recruiting professionals for the same within a time frame.

● Interacting with the technical panel and understanding their requirements.

● Short listing, co-ordination, scheduling & interviewing candidates to assess skill match.

● Conducting telephonic or personal interviews with the candidates and getting preliminary information regarding salaries, availability, Notice period, experience, expected etc.

● Implement HR policies and procedures in accordance with management policies.

● Review current HR policies / processes and recommend appropriate corrective actions.

● Initiate the monthly payroll for all employees.

● Assist in budget preparation and implementation of HR initiatives.

● Issuing offer letters and appointment letters to new employees.

● Making Induction of the new employees to make them aware of the organization policies, procedures, facilitating their interaction with different functional heads of the different departments.

● Handling various issues/queries related to various HR departments.

● Maintaining Labor records.

● DocumentLeave Details (Half Day, Leave day, late days, productivity etc.) and forwarding it to the HOD for the further procedure.

● Perform any other ad-hoc tasks given by the HR Head. Administration

● Performing general administrative duties on a daily basis.

● Coordinate and maintain records for phones, office keys, security passes, order of supplies etc.

● Assist HR Head to oversee HR and administrative policies and procedures for the company.

● Monitor inventory and maintain office supplies and equipment.

● Facilitate communication and dissemination of information among staff.

● Looking after day to day office activities.

● Record attendance and checking attendance register.

● Celebrating various events like (Onam, Diwali, Employees Birthday, Outdoor trips etc).

● Handle any other administrative duties as and when they arise. 2010 July-2012 Nov: NOKIA SIEMENS NETWORKS PVT LTD, KOCHI Office Manager

● To ensure timely recruitment of required level / quality of Management staff, other business lines staff, including non-billable staff with appropriate global approvals, in order to meet business needs, focusing on Employee Retention and key Employee Identification initiatives.

● Provide active support in the selection of Recruitment agencies which meet the corporate standard.

● Develop, refine and fine-tune effective methods or tools for selection / or provide external consultants to ensure the right people with the desired level of competence are brought into the organization or are promoted.

● Coordinate increments and promotions of all staff.

● Ensure appropriate communication at all staff levels.

● To recommend and ensure implementation of Strategic directions for people development within the organization.

● Ensure a motivational climate in the organization, including adequate opportunities for career growth and development.

● Provide counsel and assistance to employees at all levels in accordance with the company's policies and procedures as well as relevant legislation.

● Oversee the central HR Administration -

● Employee offer letters

● Salary letters and employment contracts.

● Circulate updated organizational charts on a monthly basis and maintain complete/accurate personnel records of employees.

● Co-ordinate the design, implementation and administration of human resource policies and activities to ensure the availability and effective utilization of human resources for meeting the company's objectives.

● Responsible for Corporate HR function.

● Responsible for overall centralized HR function.

● Counseling and Guidance cell - provide support to Managers in case of disciplinary issues.

OFFICE MANAGER (2010 July-2011 August)

● Oversee the central HR Administration -

● Employee offer letters.

● Salary letters and employment contract.

● Circulate updated organizational charts on a monthly basis.

● Handling issues such as new employee paperwork and employee files.

● Ensure office schedules and policies are carried out effectively.

● To carry out the separation formalities.

● Responsible for payroll activities.

● Ensure appropriate communication at all staff levels.

● Ensure a motivational climate in the organization, including adequate. Opportunities for career growth and development.

● Responsible for the interpretation and application of the Staff Rules and regulations.

● Provides advice to staff members on specific entitlements, taking action locally as appropriate or submitting recommendations.

● Briefs newly arrived staff on related administrative formalities

● Controls the maintenance of the personnel records in the office; Monitors the follow-up of correspondence between each sub/field-office and Headquarters, ensuring that outstanding queries receive a timely response, after due analysis.

● Represents the office individually or as part of a team in meetings concerning personnel issues

● Negotiates staff complaints and maintains harmonious relations with Staff

● Perform other duties as required

● Implement office policies.

● Organize office operations and procedures.

● Monitor clerical and secretarial functions.

● Ensure filing systems are maintained and up to date.

● Ensure protection and security of files and records.

● Ensure effective transfer of files and records.

● Transfer and dispose records according to retention schedules and policies.

● To manage all admin activities.

2009-2010 ALCATEL LUCENT MANAGED SOLUTIONS PVT LTD, KOCHI ADMINISTRATOR & HR Focal [July-December 2009]

● To manage the vendor to the responsibilities outlined in the contract.

● Ensuring the vendor is effectively delivering services.

● Controlling and regulating vendor performance.

● Building and maintaining good relations with the vendor.

● To manage all admin activities.

● Provide support to the HR Activities.

● Independent Charge of all HR activities from July 15th to Dec 31st 2009

● To maintain and develop HR policies, ensure compliance and to contribute to the development of corporate HR policies.

● Ensure appropriate communication at all staff levels.

● To facilitate / support the development of the Team members.

● To facilitate development of staff with special focus on Line Management.

● Ensure a motivational climate in the organization, including adequate. Opportunities for career growth and development.

● Administer all employee benefit programs with conjunction with the Finance and Administration department.

● Oversee the central HR Administration -

● Employee offer letters,

● Salary letters and employment contract,

● Circulate updated organizational charts on a monthly basis,

● Maintain complete/accurate personnel records.

● Responsible for overall centralized HR admin function

● Counseling and Guidance cell - provide support to Managers in case of disciplinary issues.

● Focusing on Employee Retention and key Employee Identification initiatives. 2006 May -2009 Dec: ACADEMY FOR MANAGEMENT STUDIES, KOCHI. Faculty cum ACADEMIC -COORDINATOR

● Faculty to B.Sc Hotel Management Course.

● Coordinate provision of academic advising services to assist students in developing academic plans of study.

● Coordinate remedial support for at-risk students.

● Provide support for faculty advising systems.

● Coordinates academic services relating to placement testing/assessment.

● Responsible for the interpretation and application of the Staff Rules, regulations and procedures ensuring uniform application in accordance with guidelines from Headquarters.

● Provides advice to staff members on specific entitlements, taking action locally as appropriate.

● Ascertains human resource requirements for the office ensuring the timely advertisement and filling of vacancies; participates in the selection of internal candidates and submits appropriate recommendations; Interviews and tests new candidates, verifying educational qualifications and previous employment record.

● Manages the advertisement and filling of local vacancies, advising applicants on the nature of the responsibilities to be performed as well as entitlements and career prospects.

● Participate in and lead key HR initiatives, including: staffing, performance management, organization planning, compensation planning and employee development

● Controls the maintenance of the personnel records in the office; Monitors the follow-up of correspondence between each sub/field-office and Headquarters, ensuring that outstanding queries receive a timely response, after due analysis. Maintains and monitors leave records and requests for overtime.

● Provides support, guidance and training to personnel staff as required.

● Participates in the review of training needs of staff making appropriate proposals to meet identified needs; Participates in local salary surveys.

● Represents the office individually or as part of a team in meetings concerning personnel issues.

● Negotiates staff complaints and maintains harmonious relations with the local Staff Council.

● Perform other duties as required.

2003Oct -2006Apr: FORT HOUSE, KOCHI

MANAGER (OPERATIONS)

Planning and organizing accommodation, catering and other hotel services.

Promoting and marketing the business.

Setting and achieving sales and profit targets.

Dealing with customer complaints and comments.

Carrying out inspections of property and services.

Manage staff, prepare work schedules and assign specific duties.

Determine staffing requirements, and interview, hire and train new employees

Recruiting, training and monitoring staff.

Perform other HR and Operational activities as required. 2002 Aug-2003 Oct: HOTEL AVION, MUMBAI

ROOMS DIVISION MANAGER

● Supervise housekeeping operations and assigned staff, including hiring, training, evaluating performance and scheduling work.

● Monitor all room inventory controls.

● Formulate budgets and prepare monthly revenue/expense forecasts.

● Maintain customer service/satisfaction standards; handle customer service issues.

● Perform daily room and property inspections.

Strengths

● Team player

● Determination to be successful.

● Innovative.

● Hard working and punctual.

● Desire to learn more.

Sporting Activities :

Cricket, Football, Badminton.

I hereby confirm that all information furnished above is true and correct. Devaraj.M

Place:

Date:

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