Strategic Operations & Innovation Leader

Kia Bennett

Clayton, Ohio, United States

*******@*****.*** 937-***-****

[LinkedIn](https://www.linkedin.com/in/kiabennett-strategy) Summary

Strategic Operations & Innovation Leader Nonprofit Development Expert Results-driven professional with 6+ years of experience driving transformative change within mission-driven organizations. Adept at leading strategic project planning, enhancing operational efficiency, and implementing technology solutions to achieve significant organizational growth and impact. Proven expertise in nonprofit program development, process optimization, and data-driven performance improvement.

Key Highlights:

- Increased organizational efficiency by 30%, reduced costs by 20%, and expanded service delivery by 35%.

- Expert in nonprofit program development, process optimization, and leveraging data to drive performance improvements.

- Passionate about youth empowerment, community development, and social justice initiatives. Experience

Chief Operations & Transformation Officer

No Boundaries 2 Foster Success (NB2FS), Apr 2023 - Present

- Spearheaded strategic planning and operational initiatives, resulting in a 30% increase in efficiency and a 20% reduction in operational costs.

- Implemented AI-powered business intelligence tools, improving process optimization by 25%.

- Expanded service delivery by 35% and increased stakeholder engagement by 40%.

- Managed a $500k budget, achieving a 15% increase in funding efficiency.

- Developed a 5-year strategic roadmap, improving service delivery by 30%.

- Launched new programs, leading to a 50% increase in service reach and 35% growth in participation.

Senior Manager, Nonprofit Operations

No Boundaries Counseling & Consulting Firm (NBCCF), Sep 2018 - Apr 2023

- Directed operational strategies that led to a 20% increase in program effectiveness and a 30% boost in stakeholder satisfaction.

- Enhanced data management and operational workflows, resulting in a 25% increase in data accuracy.

- Implemented Lean Six Sigma methodologies, reducing operational costs by 20%.

- Led the adoption of AI-powered business intelligence tools, improving decision-making processes by 15%.

- Developed a leadership training program, resulting in a 30% improvement in team performance.

Business Operations Analyst

TEMPOE, Aug 2017 - Sep 2018

- Conducted analysis of operational processes, leading to a 15% increase in efficiency and a 10% reduction in costs.

- Developed and executed strategic plans, improving project delivery timelines by 25%.

- Cultivated stakeholder relationships, resulting in a 50% increase in partnership-driven initiatives.

Education

Sinclair Community College

- Statistics: Descriptive data analysis, regression analysis, hypothesis tests

- English Composition II: Research, critical reading, rhetorical literacy Licenses & Certifications

- Six Sigma White Belt - Alison

- Customer Service Foundations - LinkedIn

- Careers in Supply Chain and Operations - LinkedIn

- Product Management Professional Certificate - Aha! Skills

- Strategic Planning & Execution

- Operational Efficiency & Process Optimization

- Nonprofit Program Development

- Technology Integration & Utilization

- Stakeholder Management & Engagement

- Leadership & Team Development

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