Customer Service Business Development

Megan McLaughlin *** North Mimosa Ave

904-***-**** Middleburg, Fl 32068

Summary

Results driven and highly motivated self-starter. Focused on first class customer service and capable of training team members effectively and efficiently. Incredible organizational skills that would be an asset to any employer.

A dedicated individual who demonstrates high levels of self-motivation to exceed all expectations.

Experience

Training - 7+ years experience Customer Service - 20+ years of experience

Management (shift) - 5+ years of experience

Food and Beverage Industry - 20+ years of experience

Overview: Includes strong customer service skills. Proficient with technology. Easily adaptable to change. Comfortable in fast-paced environments. Fast learner. Ability to train others effectively.

Professional Experience

2011 to 2021 Clarks Fish Camp

Server

Responsibilities include serving patrons and ensuring a great experience. Set up and break down of sections. Training new servers on process and procedures of restaurant. Worked in close collaboration with colleagues and followed established health and safety standards. Coordinated front of house and back of house objectives to work cohesively. Worked closely with upper management to resolve customer complaints with a positive attitude. Handle money and process check for the customers.

2008 to 2011 Gators Dockside

Server

My goal was to accelerate our business development by providing customers with a memorable experience. Set up and break down of sections. Helped implement training processes and procedures. Handle money and process checks for customers. Extreme attention to detail to ensure nothing is over looked.

Certified Food Handler***

Available days, nights and weekends

Education: High school diploma from Bishop Kenny 2004

FSCJ

References: Dale Hotaling 904-***-****

Nicole Minsch 904-***-****

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