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Jimmy John's Customer Service

Location:
The Hammocks, FL, 33186
Posted:
August 10, 2024

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Resume:

Assistant GM- **/**/**** - Present

Jimmy John's, Pembroke Pines

Performance management: Set goals for employees, help them grow, and regularly communicate about their progress.

Overseeing operations: Ensure efficiency and drive decisionmaker

Supervising.employees: Lead, direct, and communicate with team members.

Delegate tasks to lead an effective team.

Developing strategy: Create plans to prepare the team and company for the future.

Chef - 01/09/2023 - 07/17/2023

The Capital Grille, Miami

Monitored sanitation practices to ensure that employees follow standards and regulations.

Checked the quality of raw or cooked food products to ensure that standards are met.

Determined production schedules and staff requirements necessary to ensure timely delivery of services.

Checked the quantity and quality of received products.

Supervised or coordinate activities of cooks or workers engaged in food preparation.

Determined how food should be presented and create decorative food displays.

Analyzed recipes to assign prices to menu items, based on food, labor, and overhead costs.

Cook - 02/02/2021 - 08/02/2021

Dolores But You Can Call Me Lolita, Miami

Instructed cooks or other workers in the preparation, cooking, garnishing, or presentation of food.

Prepared and cook foods of all types, either on a regular basis or for special guests or functions.

Ordered and requisitioned food or other supplies needed to ensure efficient operation.

Collaborated with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.

Warehouse Laborer - 05/07/2012 - 04/11/2018

Labor for Hire, Miami

Recorded all incoming stock using inventory management software

Ensured that all products were safe within their storage space

Loaded goods onto shipping trucks for safe delivery

Unloaded cargo from truck with hand trucks and pallet jack Loaded and unloaded pieces into boxes for shipment.

Identified items that needed to be restocked.

Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Maintained a positive and respectful attitude while working independently and in a team environment.

Education

ITT Technical Institute

Associate's Degree

Electronics Engineering FL, US

Certifications / Additional Information

Salem County Vocational Technical School

Vocational School Certificate

Culinary Arts NJ, US

Excellent customer service and organizations skills.

Able to work in a team-focused environment and/or independently

Work well under pressure and without supervision.

Reliable, dynamic, highly motivated, and a quick learner.

Proficient in: Windows 95, 98, 2000, XP, MS Word, Excel, PowerPoint, Internet, email, etc.

Summary

Highly organized with a willingness to follow orders from the head chef while remaining calm, flexible, and focused in urgently paced and demanding environments. Demonstrates superb interpersonal skills and proficiency in building and maintaining relationships with coworkers of all levels and backgrounds. Flexible and able to perform tasks with minimum to no supervision while encouraging efficient workflow and productivity.

Skill Highlights

Independent

Strong decision maker

Complex problem solver

Culinary Experience

Customer Service

Labor-Focused

Experience

Terence Mitchell

786-***-****

ad7vr3@r.postjobfree.com



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