Customer Service Retail Associate

Zohreh Baseri

* ***** **, ***********, **, M*E *W1 .Canada

ad7v6v@r.postjobfree.com

OBJECTIVE

Enthusiastic and customer-focused retail associate seeking a position at [little burgundy] to leverage my strong interpersonal skills and passion for providing exceptional customer service.

SKILLS

• Excellent communication and active listening skills

• Ability to work effectively in a team environment

• Proficient in operating cash registers and handling cash and credit/debit transactions

• Knowledgeable in product features, inventory management, and merchandising

• Adept at problem-solving and handling customer inquiries and concerns

• Comfortable working in a fast-paced, high-energy retail environment WORK EXPERIENCE

Retail Sales Associate (25 years)-present

cultural heritage- Municipality

• Consistently met and exceeded sales targets through exceptional customer service and product knowledge

• Effectively replenished and organized store displays to maintain a neat and visually appealing sales floor

• Resolved customer issues and concerns in a professional and courteous manner

• Collaborated with team members to ensure efficient store operations and a positive shopping experience

Cashier

• Processed customer transactions accurately and efficiently, handling cash, credit, and debit payments

• Provided friendly and helpful customer service, responding to inquiries and addressing concerns

• Maintained a clean and organized checkout area to ensure a smooth and pleasant checkout experience

• Assisted with stocking shelves and restocking inventory as needed EDUCATION

High School Diploma

B.A: Handicraft of Art University, 1997-2002,tehran. Bachelor's degree in- (Associate degree)Skill worker of stage-manager, Museology, Art History- curator, cultural Heritage University, 1993. Certification

Customer Service Certification, Retail Academy Completed: september2012 REFERENCES

Available upon request

MOBIL PHONE:437-***-****

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