Customer Service Support Representative
Resume:
Bertral Pierre
North Miami, Fl. 33162
Email: ad7uqx@r.postjobfree.com
Professional and compassionate officer with various health and protective certifications. Eager to apply my strong observational and customer service skills. Effective communicator with knowledge of medical terminology and excellent organizational skills.
First National Bank of South Miami, November 2010 to present. Falls Branch Support Representative
• Ensured elderly and disabled patrons were assisted appropriately.
• Performed job function while keeping within Bank Secrecy and Money Laundering guidelines.
• Patrolling and monitoring activities on company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
• Controlling transit of customers and non-customers in and out of branch.
• Monitored surveillance cameras to watch out for any irregular activities.
• Inspect all security systems to ensure operational use and to detect any evidence of tampering.
• Controlled flow of outside vendors by keeping log and assigning corresponding visitor badges.
• Informed patrons of any infractions such as smoking or loitering.
• Trained new bank personnel on FNBSM operating policies.
• Trained in security basics and entrusted with confidential information. Education:
• ATI College of Health, Ultrasound, A. S. Degree 09/2005 to 07/2007 Certifications:
• Ailiv Health Institute, Nursing Assistant Certificate 05/2022
• Ailiv Health Institute, Home Health Aide Certificate 02/2022
• Sunshine Training Ctr, Mental Health Technician Certificate 08/2004
• MDCC, Tax Preparer Program Certificate 07/2009
Broward Sheriff:
• Special Training for Port Operations including terrorist activity 11/09
• Florida Security License Class D 20+ Years Experience
• Florida Security Instructor License Class DI 15+ Years Experience
• Florida Security Agency Manager License Class MB 15+ Year’s Exp. Florida Public Notary
Languages:
• English, French, Creole, some Spanish.
Skills:
• CPR Certified
• Computer Literate
• Certificate in Customer Service
• Able to use radio communications.
• Good driving record
References available upon request.
Contact this candidate