Customer Service Sales Consultant
Resume:
L. Marie Wood Bullerdick
Grove City, Ohio 43123
****************@*****.***
Career Objective
.
I would like to contribute my experience, skills, and work ethics. My goal is to find a company where I can be a part of growth and success. I truly feel that I would be an asset to any company based on my sales experience, customer service background, and managerial training.
Professional Experience
RiteRug Flooring (August 2016- Pandemic furlough 2020, new hire in 2022-2023)
Position- Flooring sales and design
Showroom sales, home measures and bids. Order entry through RFMS software. Maintaining showroom samples and store
appearance. Work with suppliers and Product Representatives. Ongoing education of flooring
standards, and products new to the industry.
Self-Employed (April 2008 to August 2016)
Home Daycare
Cleaning Business
Custom Floors (September 2007 to March 2008) *Recession devastated the industry*
Position- Sales Consultant
Showroom sales, home measures and bids. Called on Builders, Flooring Contractors, and Designers.
Generated contracts and bids. Participated in ongoing product and sales training.
Louisville Tile Distributors (February 2003 to September 2007)
Position – Sales and Design Consultant
Duties included: Showroom sales, outside sales, builder sales. Also responsible for order entry, follow-up with manufactures and customers. Showroom maintenance, pricing, ordering samples, and designing displays. Attended
ASID functions, Tile University, and Natural Stone training. Consistently surpassed monthly sales quotas.
Verizon Wireless (Aug 1998 to Aug 2002)
Position- Sales Consultant
Responsible for sales, customer service, and trouble-shooting technical situation involved with processing contracts, billing issues, payments. Participated in training session "Psychology of Selling".
Consumer Satellite Systems (Sept 95 to Sept 1998)
Position- Dealer Customer Service Rep.
Responsible for entering program orders, invoice payments, credit extensions, solving problems and attaining.
constant information for dealers. Also making sure that they have up to date pricing literature and sales materials.
MCL Window Coverings (Feb 94 to Jan 95)
In charge of outside residential sales, working with manufacture sales representatives to keep inventory up to date,
maintaining fabric samples and all customer orders. Implemented marketing sales fliers and calls. Left to have a baby, decided to become a stay-at-home Mom.
Kittles’ Home Furnishings (Sept 86 to Jan 93)
Masterplan designer responsible for showroom sales and in home consultations. Responsible for qualifying customer, for total room concept which included: furniture, carpet, drapery and accessories. Daily duties included maintaining area grid, for pricing and manufacture discontinues. Top Masterplan producer for 1989.
Education background
Southside High School
Indiana Business College, Office Management
Marie Wood-Bullerdick
Cover Letter
My last position working for RiteRug flooring started in 2016, recently ended.
After taking a position for RiteRug at a new division in Florida, I was put in a position that I was not trained adequately for. Even though I had asked for the transfer, I realized very soon that I had made an error in judgement.
Upon returning to Columbus, Ohio, I did not go back to my previous position, as it had been filled.
I am seeking a position currently where I can offer years of experience, maturity, and dependability. Working with frustrated customers, listening to their concerns, and de-escalating the situation is one of my strong points! Finding solutions and resolving customer complaints is imperative to having long-lasting relationships!
Feel free to contact my Store Manager RiteRug
Jim Boals 1150 Dublin Rd. Columbus, Ohio 43215
Store 614-***-**** Cell 614-***-****
Contact this candidate