Supply Chain Risk Management

etson fontes

Logistics Manager

Phone: 508-***-****

Email: ad7u28@r.postjobfree.com

End-to-end management of all logistics-related claims Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies. Delivered [product or service] to customer locations within specific timeframes. Proved successful working within tight deadlines and fast-paced atmosphere. Served customers in a friendly, efficient manner following outlined steps of service. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Maintained energy and enthusiasm in fast-paced environment. Exceeded goals through effective task prioritization and great work ethic. Received and processed stock into inventory management system. Resolved conflicts and negotiated mutually beneficial agreements between parties. Managed team of [number] employees, overseeing hiring, training, and professional growth of employees. Develop risk management programs to ensure continuity of supply in emergency scenarios. Implemented [Type] strategies to improve processes, systems and behavior. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. EMPLOYMENT HISTORY

Logicstics Manager Makepeace Archimedia, Norwood Ma Apr 2020 - Present Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Develop risk management programs to ensure continuity of supply in emergency scenarios. Handled day-to-day shipping and receiving overseeing more than 100 packages per day. Implemented cost effective strategies to improve processes, systems and behavior. End-to-end management of all logistics-related claims Worked with vendors to schedule more than 50 daily pickups and 1000 weekly deliveries. Manage the performance of salaried employees as well as hourly paid employees under their responsibility, resolve performance issues, and ensure compliance with policies and procedures

Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.

Dispatch Supervisor OnSource, Braintree MA Aug 2013 - Nov 2020 Proved successful working within tight deadlines and fast-paced atmosphere. Served customers in a friendly, efficient manner following outlined steps of service. Maintained energy and enthusiasm in fast-paced environment. Resolved conflicts and negotiated mutually beneficial agreements between parties. Managed team of 50 employees, overseeing hiring, training, and professional growth of employees. Receive instructions from dispatchers regarding trains' routes, timetables, and cargoes. Direct activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars. Communicated frequently with dispatch to obtain new pickup information and share delays or other important details. Received information regarding train or rail problems from dispatchers or from electronic monitoring devices. Sales/Customer service REP Verizon, Braintree Jun 2010 - Aug 2013 Maintained responsibility of sales, contracts, negotiations and reporting for account worth over $1000 . Go the extra mile to engage and retain customers Processed invoices each month and mailed documentation to clients. Assisted organization with transitioning from paper invoicing to and point-of-sale systems, which resulted in overall efficiency. Assist customers and claimants with problems or questions regarding claims by phone or through written correspondence, while providing a high level of customer service Participating in globally acknowledge Customer Service awards and competitions

EDUCATION

liberal arts Massasoit Communtiy College, Brockton Sep 2011 - Jun 2013 SKILLS

Strong Communication Operations Supervision Team Management Client Relationship Management Work Management Situational Awareness Work Planning Teamwork Training Critical Thinking Sales Team Building

Emotional Intelligence Customer Handling

LANGUAGES

English Portuguese

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