Data Entry Customer Service

KERRY PATRON

Professional Experience

RVC, Fort Worth, TX (December 2019 to July 2024)

Data Entry /Customer Service

Entered all customer’s data from the medical records into the system with accuracy.

Responsible for running, reading and remediating compliance audit reports, to ensure that documents are clear of any compliance issues.

Located and corrected documentation and data entry errors.

Used copier machines and managed all customer interactions as rostered within parameters.

Responsible for scanning documents and updating customer information.

Input data on spreadsheets for the clients pertaining to orders.

Organized forms, made photocopies, filed records and prepare correspondence and reports.

Offered a solution-based approach for all customer interactions.

Worked with Excel, Word, and MS Office daily.

Avionics, Fort Worth, TX (July 2017 to December 2019) Assembler/ Data Entry / Warehouse

Assembled airplane pods together. Used glue machine, used wire cutters, basic hand tools. Responsible for scanning files in the system and ran machines that had parts in them.

Performed operations using copier machines and managed all delivered parts that to be examined.

Responsible for shipping out FedEx and ordered supplies.

Inspected all parts and tested them to make sure they were all up to standard, then entered all the data in the computer at the end of the day.

Mail Presort (May 2014 to June 2017)

Mail Clerk / Data Entry

Ran mail machine, postage machine, sorted and stamped all incoming mail. Delivered mail to other departments. Scanned all documents .

Opened return mail that came back due to bad addresses and looked up the new address and sent it back out.

Did certificate of mailing.

Shipped out FedEx and kept everything logged in.

Assisted customers, ordered all their supplies.

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