Supply Chain Business Manager

Thania Pearce

479-***-**** ad7s2p@r.postjobfree.com Bentonville, AR 72712

SUMMARY

Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. SKILLS

Records coordination

Program management

Team development

Logistics coordination

Vendor relations

Policy/program development

Compensation/benefits administration

Supervision and training

Recruiting and hiring

Profit and loss accountability

Performance improvements

Customer retention

Purchasing and planning

Employee development

Cross-functional team management

Cost analysis and savings

EXPERIENCE

Center Director, Jenny Craig Weight Loss Center, March 2014-Current Rogers, AR

Designed performance metrics to track progress and strategic business goals. Collected customer fees, managed refunds and provided complete sales documentation. Trained, managed and motivated employees to promote professional skill development. Motivated employees to share ideas and feedback.

Recruited and hired individuals demonstrating passion, dedication and added value to team. Hired, coached and mentored team of sales representatives. Represented integrity and professionalism in business, serving as mentor and role model to staff.

Formed and sustained strategic relationships with clients. Identified client business and operational needs and introduced services to provide solutions. Conducted staff evaluations and determined promotions and realignments or reductions in workforce.

Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.

Implemented standard operating procedures, training programs and office management systems to train workers and streamline workflows. Implemented effective customer service surveys to encourage feedback. Negotiated contracts with leading clientele, encompassing industry-leading organizations and multitude of projects.

Identified and solved complex strategy problems to drive organizational goals. Devised and implemented strategies to promote organizational growth, penetrate new markets and improve patient care standards and initiatives. Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.

Managed daily operations, client relations and IT. Exercised organizational leadership practices and communicated business vision to achieve sales goals.

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