Medical Receptionist Billing
Resume:
Susan Scott
Philadelphia, PA ***** ad7s0j@r.postjobfree.com
Work Experience
Medical Receptionist
Holy R e d e e m e r Health System - Philadelphia, PA January 2021 t o Present
• Answer all incoming calls.
• Schedule all appointments.
• Ido all filing of medical records, faxing, mailing, referrals, and transfer documents. • My job is to check-in and out all patients that are being seen in the office.
• I verify insurance and do the appointments for all new patients to the practice.
Medical Billing Specialist
Penn Orthopaedics - Towpnhsi of Monroe, JN October 2 0 2 0 to Present
• Medical biller for orthopedic surgeon center.
• I did scheduling appointments, medical notes from OT, PT and surgeons.
• I was in charge of calculating and collecting payments for medical procedures and services.
• My work included updating patient data, developing payment plans, and preparing invoices.
• I worked in the medical administrative office to ensure that patients are billed quickly and accurately.
Medicaid Specialist
Gummer Elder Lwa - Feasterville-Trevose, PA October 2019 to Present
Iwas working as legal assistant and Medicaid specialist for Gummer Elder Law.
• My duties included applying for Medicaid's for our clients.
• Working on appeals and following up with the county assistance office.
• I worked with families and clients to get them processed and approved for state health coverage.
• A lot of my clients were living in nursing facilities or preparing to enter facilities.
• worked with administrators and admissions department to get them approved For health coverage.
•I worked with the clients to set up burials, estates, wills and end of life planning. • I set up Medicaid annuities .
• I also worked with counties for title changes on properties.
Administration Assistant /Nurses Secretary Abington Hospital Mother Baby Utni
March 2 0 1 9 t oD e c e m b e r 2 0 1 9
• Charting for Nurses and Doctors • Answering call bells
• Discharges and admission
• Medical record
Lab Assistant LCB
May 2019 ot September 2019
• Accessioning the blood
• Requisition and billing
• Data entry and excel spreadsheets
• Handling of all Specimens
• Calling in critical results
• Referrals in contacting doctor's office with results • Medical billing
Finance Worker/Guardian
OPG D/HS - Ternotn, NJ November 2017 t o December 2018
• Posting all ACH Deposits to frequency or Manually
• Scan, file and prepare all financial documents
• Prepare excel spreadsheets
• Work with financial institutions in closing accounts in preparation for Medicaid Applications
• Writing letters to pension and Annuity companies requesting financial records, redirect income and in some cases closures.
• QIT accounts posting income tracker by the state • PNA accounts
• Preparing all data for Medicaid Team
• Keeping records and notes for billable hours.
• Answering emails, phones calls in regards to clients' accounts • Check request
• Working with nursing homes for Medicaid work sheets
• Researching and Analyzing all financial records.
Assistant Business Manager/Medicaid Specialist TuckeHrouse Nngisur and Rehab Cent-er PhiladelphiaPA,
July2016 t o August 2017
• Performed Billing and Coding for all Labs, X-rays, Pharmacy, etc. • Prepared all documents for Social Security
• Oversaw all supply order purchasing for the office staff
• Worked with vendors and processed accounts payable invoices
• Assisted all Doctors with Face Sheets and insurance info
• Contacted Insurance Companies for Referrals, Claims, etc.
• Assisted Corporate with all receipts and forms for Resident and employee funds
• Prepared daily bank deposits for operating and trust accounts for over 180 residents
• Maintained, secured, and updated residents' financial files, insurance verification
• Ensured that resident distributions of quarterly Personnel Needs Allowances (PA) are properly made • Communicated with Medicaid caseworkers on a regular basis to assure all documentation is submitted for approval
• Responsible for reviewing financial portion of sign-in paperwork with Residents/Responsible party • Performed collections on past-due balances as needed
Assistant Business Manager/Medicaid Specialist nskEil Cetsr Nursing dna Rehab - Elkins ParkP,A
October 2015 to lanuary 2016
• Prepared daily bank deposits for operating and trust accounts
• Maintained, secured, and updated residents' financial files
• Ensured that resident distributions of quarterly Personnel Needs Allowances ( PA ) are properly made • Communicated with Medicaid caseworkers on a regular basis to assure all documentation is submitted for approval.
• Responsible for personal finances of residents
Receptionist/Phone Operator
Rivers Edge Behavioral hHtlae Center/DePaul Nursing& R-ehaPbhiladelphia, AP March 2007 t o September 2015
• Answered residential and family questions and addressed any issues or complaints in-person or via phone.
• Scheduled resident's appointments
• Kept nursing charts for new and readmitted residents
• Scheduled times and dates for Care Conference meetings
• Assisted admissions with filing
• Helped the Corporate Nurse with filing and organizing paperwork
• Assisted Supervisor's in updating records for state inspections
• Ran a multi-line phone and transferred calls to different departments
• Provided information on general billing, room numbers, phone numbers, & accepted payments
Personal Banker
Citizens Bank - Philadelphia, AP
May 2000toMay2006
• Assisted clients/customers with their finances
• Recommended course of action on accounts that were listed as insufficient funds (NSF), or past-due
• Opened new accounts for both personal and commercial customers including time deposit accounts, savings, CDs, IRAs, safe deposit boxes accounts, debit cards and processed creditcards applications
• Provided assistance to Tellers, and performed Teller transactions as needed.
• Managed some aspects of loan processes, loan advances, and working with customers on past-due
payments
• Managed a high-volume of customer telephone calls
Software:
• Microsoft Word, Excel & PowerPoint • PCC
• RFMS
Education
AAS in Education in Classes Bucks County Community College Present
Associate
Jean Madeline Aveda Institute - Philadelphia, PA
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