Customer Service Baggage Handler

Frimpong Joel

***************@******.***

+233-*****-****

Need a job abroad, hope find one soon. I'm Joel from Ghana

Work Experience

Hospitality Specialist

Pep city hotel-Accra

September 2020 to January 2023

+ Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders,

and ensuring a positive dining experience

+ Collaborated with kitchen staff to communicate special requests or dietary restrictions from guests

accurately

+ Followed all health code regulations regarding food handling, storage temperatures, sanitation

practices to ensure a safe dining environment for customers

+ Demonstrated strong teamwork skills by effectively communicating with fellow crew members during

busy shifts to ensure smooth operations

+ Handled guest complaints or concems professionally and resolved issues promptly to maintain

customer satisfaction levels

+ Consistently achieved XX% upselling rate by recommending additional menu items or promotions to

increase sales revenue

Education

h school in General Art

‘Ada senior high school Ghana - Accra

September 2004 to Present

Skills

+ Working with patients with dysphagia (2 years)

Certifications and Licenses

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