Customer Service, Administrative Assistant, Medical Assistant

CELESTE HANSEN

Simi Valley, CA • 805-***-**** • ad7rk8@r.postjobfree.com

SKILLS & QUALIFICATIONS

• 5+ years Experience in customer service

• 2+years of Clerical experience

• Medical Assistant Certified(Front, Back office)

• Phlebotomy Licensed(#CPT-02023377)

• CPR/First Aide Certified with exceptional

Knowledge of medical terminology

• Excellent written and verbal communication,

interpersonal, and organizational skills

• Self-motivated, professional, and customer-

oriented attitude

• Ability to multitask and work effectively with

all levels of staff

WORK EXPERIENCE

Phlebotomist, Ventura County Medical Center, Ventura, CA 04/2019 – 05/2019

• Organized and cleaned blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use

• Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

• Enter patient insurance or billing information into computer

• Followed infection-control and safety procedures in carrying out daily phlebotomy procedures

• Stock inventory and worked on updating medical records and filing paperwork Cashier, Arco AM/PM, Ventura, CA 07/2014 – 06/2018

• Received payment by cash, check, credit cards or automatic debits

• Answered customers' questions, and provide information on procedures or policies

• Helped customers find the location of products and Issue receipts, refunds, credits, to customers

• Worked on stocking merchandise, inventory, quality control and placed orders for the store as needed Cashier/Merchandiser, Fry’s Electronics, Oxnard, CA 11/2009 – 01/2012

• Answered customers' questions about merchandise and advise customers on merchandise selection

• Stamped, attached, and changed price tags on merchandise, referring to price list

• Answered phone calls, processing online orders and doing other clerical duties

• Compared merchandise invoices to items actually received to ensure that shipments are correct Medical Assistant, Provant Healthcare, Bakersfield, CA 06/2009 – 03/2012

• Conducted assessments for company employees for insurance purposes

• Interviewed patients to obtain medical information and measure their vital signs, weight, and height

• Cleaned and sterilized instruments and dispose of contaminated supplies

• Conducted BMI test, Blood pressures to setup patients for physician EDUCATION

Clinical training Institute, Oxnard, CA Licensed/Certified Phlebotomist tech Bakersfield Adult School, Bakersfield, CA Medical Front and back Office Certification Ventura College, Ventura, CA Medical Front Office Certification Ventura College, Ventura, CA Office Assistant I/II Renaissance High School, Santa Paula, CA Diploma

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