Family Support Call Center
Resume:
Annette Bailey
Holts Summit, MO *****
ad7rgt@r.postjobfree.com
Work Experience
Administration analyst 2
Family Support Division - Jefferson City, MO
May 2018 to December 2018
Tiger team
Case analyst
Family Support Division - Jefferson City, MO
November 2017 to April 2018
Submitting new program data into the computer system, checking to make sure the program is working correctly, fixing any issues that may have occurred Eligibility Specialist I
Family Support Division - Jefferson City, MO
February 2016 to March 2017
All three of my positions with family support division were with a great team of people and we did several things but mainly help with new programming and finding the ( bugs) issues with the systems Call Center Representative
YoungWilliams - Jefferson City, MO
March 2015 to December 2016
Answer questions about state benefits and update client information Cashier
Goodwill Industries - Jefferson City, MO
November 2013 to August 2015
Take payment and return correct change if nessasary, put new product out on the floor, clean up dressing rooms
Family Support Specialist
Education
Associate in Children development
Lincoln University of Missouri - Jefferson City, MO May 2006 to May 2006
High school diploma or GED in General Studies
May 2006 to May 2006
Associate in Child Development
Lincoln University of Missouri - Jefferson City, MO January 2006 to May 2006
Skills
• Customer Service (10+ years)
• Customer Care (10+ years)
• Call Center (2 years)
• Customer Support (5 years)
• Call Center (10+ years)
• Customer Care (10+ years)
• Customer Service (10+ years)
• Customer Support (10+ years)
• Cashiering (10+ years)
• Cash Handling (10+ years)
• POS (10+ years)
• Typing (5 years)
• Serving Experience (10+ years)
• Restaurant Experience (5 years)
• Analysis skills (10+ years)
• Google Docs (10+ years)
• Communication skills (10+ years)
• Microsoft Excel (10+ years)
• Office experience (10+ years)
• Childcare (10+ years)
• Computer Skills (10+ years)
• Toddler Care (10+ years)
• Experience with Children (10+ years)
• Early Childhood Education
• Administrative Experience (10+ years)
• Data Entry (10+ years)
• Autism Experience (5 years)
Certifications and Licenses
Driver's License
November 2019 to October 2025
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