Data Entry Guest Experience
Resume:
Melanise Brown
Milwaukee, WI *****
ad7r78@r.postjobfree.com
• Computer Proficiency
• Guest Experience Ambassador
• Hospitality and service
• MS Office (PowerPoint, Excel, Spreadsheets, etc) Literate
• Customer Relations Specialist
• Strong Communication
• Data Entry/ Excel Experienced
• Organized
• CBRF Trained
Authorized to work in the US for any employer
Work Experience
Dietary Aide
Ovation Jewish Home and Care Center - Milwaukee, WI October 2023 to Present
• Prepare and serve healthy meals, snacks and beverages
• Make sure each meal or snack meets dietary guidelines and procedures
• Ensure adherence to hygiene procedures
• Set up tables or dining areas and ensure their cleanliness
• Work alongside a dietary manager
Guest Experience Ambassador
Next Dine Hospitality - Milwaukee, WI
October 2020 to April 2024
utilizes interpersonal and communication skills, and service recovery methods to address consumer complaints.
Greet guests upon arrival .
Gather and maintain the requisite equipment for each event. Help guests by providing general information about the facilities, restrooms, seating areas, and more. Maintain a positive, friendly demeanour always.
Caterer
People Ready - Sheboygan, WI
August 2017 to January 2018
• Assisted cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
• Received and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
• Prepared and served a variety of beverages such as coffee, tea, and soft drinks
• Distributed food to waiters and waitresses to serve to customers Cleaner
People Ready - Milwaukee, WI
April 2017 to January 2018
• Washed dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
• Clean or prepare various foods for cooking or serving
• Set up banquet tables
• Received and stored supplies
Banquet Server
Kholer
September 2017 to October 2017
Kholer, WI
• Scraped and stacked dirty dishes and carry dishes and other tableware to kitchens for cleaning
• Performed serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service
• Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
• Served food to customers when waiters or waitresses need assistance
• Garnished foods and position them on tables to make them visible and accessible Janitor
People Ready - Milwaukee, WI
June 2017 to October 2017
• Inspected work performed to ensure that it meets specifications and established standards.
• Performed or assist with cleaning duties as necessary.
• Investigated complaints about service and equipment, and take corrective action.
• Instructed staff in work policies and procedures, and the use and maintenance of equipment.
• Issued supplies and equipment to workers.
Recycler
People Ready - Milwaukee, WI
April 2017 to September 2017
• Observe machine operations to ensure quality and conformity of filled or packaged products to standards
• Remove finished packaged items from machine and separate rejected items
• Inspect and remove defective products and packaging material
• Clean and remove damaged or otherwise inferior materials to prepare raw products for processing
• Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly
• Package the product in the form in which it will be sent out, for example, filling bags with flour from a chute or spout
Cashier Host Hostess
Marquette University - Milwaukee, WI
January 2017 to April 2017
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Issued trading stamps, and redeem coupons
• Answered customers' questions, and provide information on procedures or policies
• Stocked shelves, and mark prices on shelves and items Cashier Host Hostess
Sally's Beauty Supply - Madison, WI
August 2016 to October 2016
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Issued receipts, refunds, credits, or change due to customers
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
• Answered customers' questions, and provide information on procedures or policies
• Processed merchandise returns and exchanges
Captioning Assistant
CapTel - Milwaukee, WI
July 2013 to April 2016
• Abide by FCC Laws and Confidentiality rules
• Typing verbatim
• Recorded verbatim proceedings of conversations for hearing impaired customers, using computerized recording equipment
Cashier Host Hostess
Walmart - Milwaukee, WI
September 2015 to January 2016
• Greeted customers entering establishments
• Cashed checks for customers
• Weighed items sold by weight to determine prices
• Sorted, counted, and wrapped currency and coins
• Paid company bills by cash, vouchers, or checks for customers Office Helper
JCPAA Fine Art Studios - Milwaukee, WI
December 2012 to June 2013
• Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
• Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
• Scheduled and confirm appointments for clients, customers, or supervisors
• Collected and disbursed funds from cash accounts, and keep records of collections and disbursements
• Prepared and mail checks
Education
Bachelor of Music in Media Studies
Full Sail University - Florida City, FL
Skills
• Customer service (4 years)
• Negotiation (3 years)
• Oral Communication (3 years)
• Written Communication (3 years)
• Cash Handling (3 years)
• Typing (4 years)
• Server (1 year)
• Catering
• Word Processing
• Banquet Experience
• Serving
• Cooking
• Customer service
• Cash register
• Typing
• Dietary aide experience
• Dishwashing
• Food safety
• Kitchen experience
• Cash handling
• Baking
• Computer skills
• Organizational skills
• Communication skills
• Hospitality
• Restaurant experience
• POS
• Food handling
Certifications and Licenses
Security Guard
May 2017 to August 2018
Driver's License
October 2023 to December 2026
Contact this candidate