Medical Assistant Customer Service
Resume:
Shawn Martin
Sugar Hill, Ga, 30518
Email: ad7q26@r.postjobfree.com
Professional Summary
Skills
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. While easily Adapting at working effectively unsupervised and quickly mastering new skills. Seeking opportunities to expand skills while helping with company growth.
Excellent verbal and written communication.
Knowledge of Microsoft applications.
Exhibit elevated level of quality through attention to detail and monitoring of work.
Organization and time management.
Problem-solving
De-escalation techniques
Professional Experience
Wound Care Coordinator
February 2023 to Oct 2023
Restore First Heath – Johns Creek, Ga
Provide excellent customer service.
Sterilized and cleaned instruments
Prepared charts for the next day
Communicated with other agencies in the local communities.
Scheduled patients for consultation appointments daily
Communicated effectively and collaborated with providers daily.
Maintained strict confidentiality; adhered to all HIPPA guidelines/ regulations.
Effectively preformed insurance verification
Medical Assistant
October 2022- Feb 2023
North Georgia Diabetes Endocrinology - Johns Creek, Ga
Demonstrated knowledge of HIPPA Privacy and Security Regulations appropriately while handling patient information.
Directed patient flow during practice hours, minimizing patient wait time.
Completed prior authorization.
Processed prescriptions through EMR
Medical Assistant
February 2021- October 2022
Northeast Georgia Diagnostic Clinic - Gainesville, Ga
Skilled in taking vital signs, height, weight.
Administered hormone injections.
Effective communication skills
Prepared patients for procedures
Processed refill requests through EMR
Sterilized and cleaned instruments
Medical Assistant
May 2018- February 2021
North Georgia Physicians group
Performed various diagnostic tests including spirometry, EKGs,
Obtained and documented patient medical history, vital signs, and current complaints at intake.
Labeled transfer tubes and followed exact directions for Handling and storing specimens for transport.
Maintain VFC vaccine temperature
Safety Supervisor
June 2010 – February 2017
United States Parcel Service
Handled accident record analysis and issued reports regularly.
Implemented compliance of Occupational Health and Safety Guidelines. Accident prevention and driver safety.
Lead site changes to encourage performance expectations for safe behavior to guarantee employees safety.
Trained new employees on job duties, company policies and safety procedures for rapid onboarding.
Conducted safety/facility inspection audits of all operations, equipment. Work areas throughout UPS.
Overseen the Safety program including monthly safety committee meetings, general awareness, OSHA compliance and other Environmental regulation compliance.
Education
College
Lanier Technical College- Gainesville, GA
Medical Assistant – RMA
May 2018
Columbia Southern- Gulf Shores, Al
Occupational Health and Safety – Associates
June 2016
Athens Technical College- Athens Ga
Emergency Medical Technician
July 2009
Certificate.
Personal Care Aide Training Program
April 2018
Registered Medical Assistant-AMT
May 2018
Workplace Blood borne Pathogens
May 2018
Georgia X- ray safety Course
Sept 2018
Medical Administrative Assistant
November 2018
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