Administrative Assistant Customer Service
Resume:
Shanta Hunt
Administrative Assistant
New York, NY 10031
***********@*****.***
To obtain a position that offers me an opportunity to use my education and employment experience in a challenging environment
Work Experience
Intake Specialist
NYCHA Relocation-New York, NY
September 2023 to June 2024
• Call tenants do assessment about the family composition
• Ask the tenant about the furniture and other furniture in the house that will be going with them to the hospitality unit or Storeage
• Then I would input the information into the computer and depending on what borough they were in, I will turn it over to the coordinator of that said borough Resident Ambassador
NYCHA Health Corps-New York, NY
October 2022 to June 2023
• Inform the tenants of their appointment
• Tell the tenants how to prepare for the exterminator
• Educated the tenant on what the exterminator uses to get rid of the pe Customer Service Representative
NYC COVID Hotline-New York, NY
September 2019 to November 2021
• Provided assistance to clients
• Created customer appointments
• Maintained up-to-date knowledge of customer accounts Teacher Assistant
Little site Daycare-Bronx, NY
September 2013 to July 2018
• Greet the kids in the morning
• Assist and teaching in a group settings
• Play learning activities
• Help with outside play
Junior Job Developer- Intern
Mid-Bronx Council Service-Bronx, NY
October 2007 to July 2009
Responsible for placing at-risk youth in gainful employment
● Input case note documenting progress and employment status of trainees.
● Communicate with employers to seek and provide youth with available employment opportunities
● Facilitated instructional workshops to assist youth with resume and cover letter writing skills and interview techniques.
● Counsel at-risk youths to encourage personal and professional development Housekeeping
Rosa Bed and Breakfast-New York, NY
August 2002 to February 2004
Restocked supplies in room, housekeeping carts and supply closets.
● Answered guest requests for additional supplies.
● Kept hallways and common areas of facility neat and clean.
● Performed post-checkout inspection and room cleaning Teacher Assistant
Harlem YMCA Americorps-New York, NY
July 1999 to June 2002
Prepared lesson outline and submitted them to the teacher for reviews.
● Presented subject matter to student, utilizing a variety of methods and techniques. Education
Medical Assistant Program
Micropower Career Institute - New York, NY
March 2010 to November 2010
South Bronx Job Corps Academy - Bronx, NY
March 2005 to September 2006
High school diploma or GED
Skills
• 35 WPM (Less than 1 year)
• MICROSOFT OFFICE (Less than 1 year)
• MS OFFICE (Less than 1 year)
• PROBLEM SOLVER (Less than 1 year)
• TEAM PLAYER (Less than 1 year)
• Customer service
• Childcare
• Experience with children
• English
• Typing
• Windows
• Teaching (3 years)
• Customer service
• Childcare
• Experience with children
• Caregiving
• Toddler care
• Infant care
• Writing skills
• Communication skills
• Clerical experience (4 years)
• Typing (5 years)
• Teaching
• Experience working with students
• Microsoft Office
Certifications and Licenses
Health and Wellness ambassador
June 2019
Give parents a chance to vent about things in there life weather if it was personal or private I truly believe as a parent if we are not together how can our kids and household be together Additional Information
SKILLS
Microsoft Office, Internet, Type 35 wpm, Independent, Team player, Diligent, Problem Solver
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