Customer Service Bank Teller

Tahseen Shahzad

Bahawalpur, Punjab, Pakistan

ad7p5g@r.postjobfree.com +923*********

linkedin.com/in/tahseen-shahzad-ab1949252

Summary

Focused "Bank Teller" with m ore than 32 Years of experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Experience

Customer Service Teller

HBL - Habib Bank Limited

Oct 1991 - Present (32 years 1 month)

Processed customer transactions promptly, minimizing wait times. Educated customers on use of banking website and mobile apps. Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Audited fellow teller currency to contribute to dual-control procedures. Placed orders for customer checks and verified starting numbers. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit. Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Removed mutilated currency from circulation.

Turned in excess cash to maintain drawer security. Education

Satellite Town High School Bahawalpur

Matric / Secondary School Certificate, General Arts 1985 - 1986

Board of Intermediate Education Karachi

FA / Intermediate, Fine/Studio Arts, General

1989 - 1990

University of Sindh, Jamshoro

Bachelor of Arts, Art/Art Studies, General

2010 - 2012

Skills

Tahseen Shahzad - page 1

Currency packaging • Deposit and withdrawal management • Cash Count • Upselling • Accounting systems and software • Consumer banking specialist • Night and safe deposit procedures • Compliance, banking laws and regulations • Microsoft Excel • Customer Service Tahseen Shahzad - page 2

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