Front Office Assistant
Resume:
CODI MADDOX
ad7p3e@r.postjobfree.com m
Apt 4
Decatur GA, 30033
PROFILE
I have gained many useful skills in customer service over the years working within various roles. Below you will find a summary of my most relevant work history. I am a motivated self-starter, With a positive attitude and approachable disposition. Whom enjoys learning something new with each day, seeking to bring excellence and innovation to your company
FRONT OFFICE ASSISTANT, PIEDMONT PHYSICIANS 2023-CURRENT As a Front office Assistant at Piedmont Healthcare, I am responsible for a variety of non-clinical duties in support of a physician’s practice while following established methods and procedures which require a high level of independent judgement and latitude carrying task. In my role at Piedmont Healthcare I must check patients in ensuring insurance and all appropriate documentation and copay is collected and upon check out I schedule follow-up appointments as needed. EXPERIENCE TREATMENT COORDINATOR, TEND DENTAL 1 YEAR (CURRENT) At tend I help create a warm and inviting atmosphere for our members. I am responsible for front office task such as credentialing, collections, reconciling charges, auditing schedules and many other administrative duties. Treatment coordination is another instrumental part of my role at tend, offering members the highest level of financial transparency while helping them to understand they’re insurance plan. SEASONAL TECHNICAL SUPPORT, APPLE 2022- 2022
At Apple I specialize in Technical support, It is my duty to troubleshoot issues that may arise with apple products such as iPhones, iPads, Air Pods, MacBook’s and etc., I advise and educate customers on how to use and preserve the longevity of they’re investments, while simultaneously affirming trust and strengthening relationship. MEDICAL SCHEDULER (REMOTE), T2 TECH GROUP, 2020-2021 With T2 I am responsible for assisting various Health care Systems with they’re scheduling and Administrative needs. I help they’re patients schedule needed appointments, communicate to Dr. concerns of patients though software. I am familiar with. Cerner, Dashboard, epic, Athena, centricity and more. During my time with Radiology, Podiatry, Cardiology and Family Practice. ADMINISTRATIVE COORDINATOR, JENCARE SENIOR MEDICINE, 2019-2021 During my time at Jencare senior medical center I was responsible for checking patients in and out, scheduling appointments, meeting with doctors to discuss patient care and practice goals.
ASSISTANT STORE MANAGER, WAHOO WINE, 2017-2019
At Wahoo wine and provision where I acted as the assistant manager. It was my responsibility to assist patrons in choosing wines and specialty goods, sales, and meeting sales goals, invoicing, cash handling as well as assisting with organizing spread sheets using the Microsoft application Excel. I often opened and closed the wine shop single handedly.
SKILLS
- Microsoft
- Spreadsheets excel
- 45WPM
- Profession emails
- Remote customer support
- Tech support - Chat support
- Minimum supervision required
- Accustom to handling sensitive information
- HIPPA certified 2022
- Goal and profit driven
- Competitive and motivated
- Strong interpersonal skill
- Supervisor and management experiences
- Medical front office experienced
- Administrative
- Billing and coding
- ICD10
- ADA Codes
- Sales Force
- Cloud based platforms
- Slack
- Dentrix
- Cerner
- Epic
- Dashboard
- Dentalxchange
- Avality
- Medical terminology
- Dental terminology
REFERENCES AVAILABLE UPON REQUEST
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