Logistics Manager Support
Resume:
Necie Morrison
Cherryville, NC 28021
*********@******.***
EMPLOYMENT HISTORY:
Logistics Support
W&B Trucking – Kings Mountain, NC January 2022 – July 2024
Received and assigned container loads from the Wilmington Port to owner/operators for delivery to various customers. This included both import and export loads. Confirmed deliveries and empty containers return to the port. Input new orders in the system to include driver pay rates and customer costs. Closed out orders daily. Received invoices from driver factoring companies for payment. Imaged all orders into the system for billing. Input invoices for payment. Maintained weekly reoccurring routes to include sending BOL’s for each load. Imaged BOL’s into the McLeod system once delivery was complete.
Entered vendor invoices for payment.
Recruit new drivers. Ran MVR’s, criminal backgrounds, and maintained driver DQ files. Monitored driver HOS and monitored their safety scores on Samsara.
Maintained customer files to include rate confirmations and completed BOL’s.
Facility Manager
Innovative Courier Solutions - Charlotte, NC May 2019 to Present
Dispatcher
Pace Runners, Inc - Charlotte, NC October 2017 to Present
Supervise/Dispatch 35 drivers who deliver Amazon packages. Monitor drivers throughout their daily routes to ensure packages are delivered and scanned within the metrics set by Amazon. Roster drivers daily for routes. Schedule van maintenance/repair based upon driver VIRs. Monitor daily fuel receipts. Schedule and conduct driver interviews. Hire/process new hires. Administer disciplinary actions up to and including termination. Maintain personnel files. Approve payroll.
Logistics Manager -Xerox
Ryder Integrated Logistics, Inc - Charlotte, NC May 2015 to May 2016
Manage drivers, warehouse, scheduling & dispatch personnel. Schedule routes per zone. Review monthly P&L for account accuracy and make adjustments accordingly for increased revenue. Review driver HOS for DOT compliance. Schedule maintenance on vehicles. Review daily metrics for customer compliance. Communicate with customer to ensure satisfaction and timely problem resolution. Input trip sheets and process weekly payroll and revenue. Process customer invoices. Complete monthly accruals. Monitor inventory for timely returns and installations. Complete monthly safety training to include driver/warehouse observations. Conduct safety meetings. Conduct interviews, employee orientation, all employee discipline. Maintain personnel files.
Customer Logistics Manager -AT&T
Ryder Integrated Logistics, Inc - Charlotte, NC January 2008 to May 2015
Manage drivers, warehouse, storeroom attendants. Perform quarterly SOE's per customer compliance. Input daily trip sheets, process payroll and billing accurately. Process vendor invoices, expense accruals, monitor monthly/quarterly inventory. Spot check sorted freight for proper shipping. Ensure all outgoing freight has been scanned to correct customer locations prior to delivery. Manage recruitment process to include interviews, creating requisitions, verify backgrounds, process new hires and training. Maintain proper employee files and driver DQ files. Review driver HOS on both paper logs or OBC. Conduct monthly safety training to include meetings and various employee observations. Review daily metrics for customer compliance. Communicate with customer to ensure satisfaction and timely problem resolution.
Customer Logistics Coordinator/Dispatch Supervisor
Ryder Integrated Logistics, Inc - Charlotte, NC April 2006 to January 2008
Responsible for operational functions and supervision of 70 union drivers, dispatch department and warehouse personnel to include/processing all driver logs and monitor for DOT compliance. Monitor on- time deliveries as specified by the customer. Complete daily yard check and schedule maintenance on all vehicles. Report all accidents/incidents and follow progress until claim is closed. Resolve
customer inquiries regarding delivery, damages in a timely manner. Create weekly extra board for route coverage for vacation or illness.
Customer Logistics Coordinator/2nd Shift Supervisor
Ryder Integrated Logistics, Inc - Charlotte, NC August 2005 to August 2006
Validate and oversee shipping of product to customer upon request. Maintain and monitor daily metrics for on-time delivery. Receive and resolve all customer inquiries. Perform cycle counts on product. Receive and assign incoming orders and monitor until delivery. Process new hires.
Office Manager
Ryder System - Littleton, CO March 1993 to August 2005
Supervise support staff/call center who received all accident reports. Verified correct claim information and assigned to adjuster. Provided direct support to Director of Claims. Received and recorded all subrogation checks. Printed all claim checks and mailed with appropriate paperwork. Process index inquiries into ISO database. Maintain attorney/adjuster directory. Process and pay all home damage claims. Perform various administrative tasks to assist IT troubleshooting hardware and software issues. Process payroll. Acted as HR generalist and maintained all personnel files. Interview and process new employees. Administer disciplinary action up to and including termination.
Education
Diploma
Valley Christian School
Skills
• Logistics
• Dispatch
• Call Center
• Customer Service
• Dispatching
• Trucking
• Warehouse Management
• Courier
• Facilities Management
• Payroll
• Troubleshooting
• Supervising experience
• Driving
• Management
• Human resources
• Delivery driver experience • Leadership
• Administrative experience
• Warehouse experience
• Office manager experience • Management
• Transportation management
Additional Information
Skills
Microsoft Office (10+ years), Dispatch, Logistics
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